Workday Business Systems Analyst

We are seeking a Workday Lead Systems Analyst to work on a team at our client site in Charlotte, NC. No 3rd party candidates can be considered for this role. The position is W2 hourly with Roth Staffing (Ledgent Tech is a division of Roth Staffing), with the rate range being $55.00 - $68.00 per hour. The role is slated to run for 10 months but could be extended.

• Lead Systems Analyst (Sr Level) (Lead people systems)
• Needs someone to help manage the day to day operations while the hiring manager moves into another project
• Day to day escalation point; very hands on role
• Initiate communication plans, partner with tech
• Incident management; triage incidents
• Prioritize and manage - high volume, fast paced
• Help with Configuration work if needed
• Managing the backlog and guiding the team
• Global experience
• Communication and partnering with stakeholders
• Drafting communication to go to an entire HR function to guide through any technical events
• Workday and LMD or different TA tools
• Pulling reports, looking at data, how to read it
• Documentation
• Change control - Workday releases
• PowerPoint design, identifying stakeholders, etc
• Understanding conceptually all the integration touchpoints

Role Summary

This contingent role provides senior‑level operational leadership for People Systems operations while internal leadership steps into project‑focused work. The consultant will lead day‑to‑day HRIS production support, backlog management, and operational governance across Workday and adjacent platforms.

This role serves as the operational anchor for BAU People Systems production support, ensuring stable, secure, and reliable day‑to‑day operations across Workday and related platforms. This role is accountable for disciplined execution of intake, incident management, release management, documentation and change control, while ensuring data & process integrity in our HCM and overall system stability.

As a senior HRIS / Workday subject matter expert, the consultant partners with HR COEs, IT, Finance, Legal, and external vendors to optimize production support and identify targeted improvements, automation, and enhancements that improve efficiency and the end‑user experience.

Key Responsibilities

Oversee and manage all HRIS intake and the Workday Help Queue, including:

• • Configuration requests
  • Integration and data requests
  • Break/fix and production issues
• Apply strong understanding of Workday data structures, business process frameworks, security, and integration

  All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.