Workday Specialist

Address:

855 South Dubuque St, Iowa City, Iowa, 52240

Salary Range (Min-Mid)

$82,568.72 - $99,082.62

Dept./Office/Position Type

IT - Professional

Employee Type

Regular

Job Description

DEFINITION AND DUTIES:

Under general supervision of the Workday Manager, assess, configure, maintain, and optimize the Workday system in alignment with established governance decisions, standards, and procedures. Serves as a technical resource for Workday configuration, implementation, maintenance, and training. Supports Workday Manager by performing diagnostics, preparing requirements based on assessments, and implementing approved solutions. Act as a liaison between functional areas (HCM, Finance, Payroll, and Settlement and Cash Management) and IT to troubleshoot issues, ensure data integrity, navigate system changes, and support user adoption.

Knowledge of:

• Workday system administration, including configuration, reporting, and security, with a focus on Workday business processes, business objects, and cross-functional integration.

• Operational and business processes across functional areas such as Human Capital Management (HCM), finance, payroll & time, procurement, and budgeting.

• Microsoft Office tools with advanced proficiency in Excel functions such as PivotTables, PowerQuery, and intermediate formula use (e.g., XLOOKUP, SUMIFS, TEXTSPLIT).

• Data lifecycle processes include aggregation, processing, analysis, management, governance, and reporting.

• Principles and practices of quality assurance, business analysis, product ownership, and project management.

• Relevantfederal,state,andlocallaws,policies,andregulationsapplicabletopublicsector operations and data management.

• English language to include grammar, spelling, sentence structure, vocabulary, and proofreading skills.

Ability to:

• Coordinateandcollaborateeffectivelywithawiderangeofstakeholdersincluding internalteams andexternalpartners/organizations.

• Providecustomerservicethatiscourteousandresponsive.

• RepresentJohnsonCountywithprofessionalism,integrity,andaccountability.

• Maintainconfidentialityandensurethesecurityofinformation.

• Bedetail-orientedandaccurate while workingwithcomplexdocuments,datasets,and information.

• Build and maintain effective working relationships with co-workers, appointed and elected officials, external partners, and members of the public.

• Interacteffectivelywithpersonsfromwidelydivergentbackgrounds,interests,andpointsofview.

• Usecomputersandtechnologyproficientlyfortasksincludingdataentry,analysis, document creation, presentations, email, and internet research

• Operatecommonofficeequipmentsuchascalculators,faxandpostagemachines, photocopiers,tablets,andmulti-linetelephones.

• Manageworkloadundermoderatestress,meetvariableandemergentdeadlines,and resolve complex problems appropriately for the position

• Organizeandpresentcomplexinformationandideasclearlyandconcisely,orallyandin writing to groups and individuals in formal and informal situations.

• Comprehendandfolloworalandwritteninstructions.

• Haveclarityofspeechand hearingwhichpermitseffectivecommunication.

• Havesufficientvisionwhichpermitslighttomoderateproductionandreviewawide variety of materials both in hardcopy and electronic form.

• Have sufficient manual dexterity tomake handwrittennotations and which permitsmoderate use of a keyboard and mouse.

• Stand,sit,squat,kneel,bend,twist,andreach.

• Liftand/ormoveupto25pounds.

• Havesufficient personalmobilitytocompleteworkatvariousfacilities.

• Workflexiblescheduleandoccasionalovertimeasneeded.

• Provides back-up for IT staff.

• Performs all work activities in accordance with county policies, procedures, and safety practices.

• Attends work regularly at the designated place and time.

MINIMUMEDUCATION,TRAININGANDEXPERIENCE:

Bachelor’sdegreeinDataScience,Statistics,PublicPolicy,Business,orcloselyrelatedfield AND three (3) years experience in public sector or a related field; OR any equivalent combinationofeducationandexperiencewhichprovidestheknowledge,skillsand abilities. Graduate level desired.

Special requirements: Valid driver’s license and insurable under county liability coverage. May require use of private vehicle or equivalent transportation for official business.

SPECIFIC DUTIES:to be performed satisfactorily with or without reasonable accommodation

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

75%ofposition – Workday Support

• Set up and maintain Workday modules, business processes, security settings, and data.

• Provide Tier 1/2 support, troubleshoot issues, and support end-users on new features and system use.

• Collaborates with departments/offices to understand operational needs and assist with performance measurement and process improvements.

• Conduct diagnostics and root-cause analyses; prepare findings and recommended requirements for review and approval by the Workday Manager.

• Ensure data accuracy, compliance, and integrity through audits, reconciliations, and adherence to governance-approved processes.

• Participate in system upgrades, enhancements, testing, and new module rollouts as directed.

• Work with stakeholders (Human Resources, Finance, Payroll, and Treasurer) to gather requirements and implement solutions.

• Explore Workday releases and best practices; prepare summaries and recommendations for improvements.

• Engage proactively with county leadership, stakeholders, and governance committee to identify high-impact opportunities for system-driven transformation and continuous improvement.

• Support Workday governance structures as a technical resource, providing documentation, testing evidence, and analysis.

• Participate with Workday groups/teams.

• Participate in cross-functional implementation initiatives involving internal and external stakeholders, ensuring work aligns with established project direction.

• Provide Workday Manager with systems diagnostics, testing results, and technical assessments that inform decision-making.

• Identify and communicate opportunities for continuous improvement of Workday functionality, processes, and user experience.

25% of position –Department Support

• Collaborate with departments to assess work needs, identify inefficiencies, and aid with completing operational tasks.

• Collaborate with departments to define reporting requirements and support development of user-focused reports.

• Collaborate with departments to define processes and support performance improvement.

• Assist with special projects as needed, providing technical support and analytical capacity.

• Provide back-up for departments as needed and as directed by Workday Manager.

Supplemental Description

***This position requires regular on-site work and is not a remote position***

Most interviews will be held in person, and candidates should be available to attend an on-site interview.

Effective July 1, 2026, the compensation will be: Min $84,735.95- Max $101,683.14

Resume and cover letter must be attached to online application.

Compensation Grade

12