Workday Support Specialist

TechDigital
  • Fremont, CA
    13 days ago

    Job Description

    Experience: 10+ years

    OVERVIEW

    Assist with the configuration, testing, implementation, and ongoing administration of the Workday (HCM) system.

    DUTIES & RESPONSIBILITIES
    • Provide system administration, including business process configuration, reporting development, end-user training, and data management.
    • Troubleshoot system issues, provide user support, and conduct training sessions.
    • Ensure data integrity and compliance through audits, reconciliation, and quality checks.
    • Collaborate with cross-functional teams to align system functionality with operational needs, and coordinate security access-related needs.
    • Participate in system lifecycle activities, including requirements gathering, testing, documentation, training, and deployment of updates.
    • Develop and maintain reports, and analytics to support decision-making.
    • Communicate with vendors or consultants to support system
    • Familiar with all the modules of HCM
    • Stay informed on Workday releases and human resources information system (HRIS) best practices, recommending improvements.
    • Perform other related duties as required. KNOWLEDGE AND ABILITIES
    • Strong understanding of Human Resources (HR) processes and practices in the public sector.
    • Proficiency in report writing and analytics within Workday.
    • Ability to take ownership of an aspect or task on a project with little to no assistance.
    • Ability to translate business requirements into system configurations.
    • Ability to maintain a detail-oriented focus on data accuracy and quality.
    • Ability to troubleshoot system issues effectively with an understanding of the unique challenges of the public sector.
    • Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
    • Ability to work independently and as part of a team.
    • Ability to handle confidential information

    Numbers & Facts

    LocationFremont, CA
    IndustryOther/Not Classified
    Company Size100 to 499 employees

    Skills

    • Best Practicesunmatched
    • Business Processesunmatched
    • Business Skillsunmatched
    • Cross-Functionalunmatched
    • Customer Support/Serviceunmatched
    • Data Managementunmatched
    • Data Qualityunmatched
    • Decision Supportunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • Establish Prioritiesunmatched
    • Governmentunmatched
    • HRIS/HRMSunmatched
    • Human Resourcesunmatched
    • Human Resources Processesunmatched
    • Identify Issuesunmatched
    • Multitaskingunmatched
    • Reconciliationunmatched
    • Reporting Skillsunmatched
    • Requirements Managementunmatched
    • System Lifecycleunmatched
    • System Operationsunmatched
    • Systems Administration/Managementunmatched
    • Team Playerunmatched
    • Test Requirementsunmatched
    • Testingunmatched
    • Training/Teachingunmatched

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