The Workday Technical Developer designs, develops, and supports Workday integrations and technical solutions that connect Workday with internal and external systems. This role serves as a technical subject matter expert, ensuring reliable integrations, secure data exchange, system performance, and compliance with organizational standards.
Essential Job Duties:
Workday Integration Development
- Design, develop, test, deploy, and support Workday integrations.
- Build solutions using Workday Studio, Workday Orchestrate, EIB, Core Connectors, RaaS, Cloud Connect, and Workday Web Services.
- Develop and maintain interfaces between Workday and third-party applications, including HR, Payroll, Benefits, Finance, Supply Chain, and other enterprise systems.
- Support integration architecture and recommend scalable technical solutions.
Technical Support & Issue Resolution
- Monitor integration performance and troubleshoot complex technical issues.
- Perform root cause analysis and implement corrective actions.
- Coordinate issue resolution with vendors, IT teams, and business stakeholders.
- Participate in on-call support and resolve incidents within established service levels.
- Ensure system availability and data integrity following outages or maintenance activities.
Configuration & System Administration
- Configure Workday business processes, security groups, notifications, and integration components.
- Create and maintain EIB processes and related technical configurations.
- Support Workday upgrades, releases, and enhancement activities.
- Recommend process improvements to increase efficiency and system utilization.
Security, Compliance & Governance
- Maintain the accuracy, confidentiality, and integrity of Workday data.
- Support audit, HIPAA, and regulatory compliance requirements.
- Collaborate with security teams to maintain role-based access and appropriate system controls.
- Follow established governance, documentation, and change-management procedures.
- Maintain audit trails, technical documentation, and system inventories.
Business Partnership & Collaboration
- Partner with HR, Payroll, Finance, Supply Chain, IT, and vendors to gather requirements and develop technical solutions.
- Translate business needs into scalable integration and system designs.
- Communicate system capabilities, limitations, and project updates to stakeholders.
- Share technical expertise and provide guidance to team members on integration best practices.
Project & Release Management
- Participate in Workday implementations, upgrades, and enhancement projects.
- Support all phases of the project lifecycle, including requirements gathering, design, testing, deployment, and documentation.
- Assess the impact of Workday releases and coordinate regression testing activities.
- Ensure project deliverables are completed on time and in accordance with organizational standards.
Other Duties
- Performs other duties as assigned.
Education:
Required:
Bachelor's degree in computer science, information systems, or related field (or equivalent experience), or equivalent extensive work experience in managing Enterprise resource Management systems (Workday).
Preferred:
Bachelor's degree in business or systems analysis or similar degree with emphasis on data/information analysis (Workday)
Experience:
Required:
3 years Workday (or relevant system) with proven expertise in planning, configuring, deploying Workday with a thorough understanding of database construction and system integrations or relevant system experience
Preferred:
- Hands on Workday integration development experience
- Proficient with Workday Studio, EIB, Core connectors, documentation, Web Services
- Experience in working in a regulated industry (healthcare, finance, supply chain) with attention to data privacy/compliance requirements (GDPR, SOC2, etc.)
Position Requirement(s): License/Certification/Registration
Required:
- Complete education and pass certification in primary Workday application module(s) within 120 days of completed education and maintain certification(s) as required.
- Bachelors degree in computer science, Information Systems, or related Field (or equivalent experience).
- Strong analytical and troubleshooting skills with the ability to diagnose complex integration issues.
- familiarity with JAVA, XML, XSLT, JSON and other web service protocols.
- Experience integration Workday with third-party systems (payroll, benefits, time and attendance, financial and inventory / supply chain, etc.)
- Understanding of Workday security model (domain/business process security groups)
Preferred:
Workday Certification
- Experience with Workday integrations, Studio, or relevant HCM/Finance/Supply Chain modules.
- Experience working in a regulated industry (healthcare, finance, etc.) with attention to data privacy/compliance requirements.
- Prior experience with working within a ERP environment and oversite.
- Workday certification in integrations, Studio, or a relevant HCM/Finance/Inventory Supply Chain industry
Knowledge, Skills, and Abilities:
- Preferable healthcare setting experience.
- Strong analytical and problem-solving skills, with expertise in data analysis and reporting tools
- Excellent communication skills, with the ability to translate technical concepts for diverse audiences and foster cross functional collaboration.
- Leads the design, development, testing and deployment of Workday integrations using tools such as Workday Studio, Enterprise Interface Builder (EIB), core connectors, cloud connect, PECI and Workday Web Services.
- Partners with HR, Payroll, Finance, IT Security, Supply Chain and third-party vendors gather integration requirements and translate them into scalable technical solutions.
- Own the end-to-end integration lifecycle; requirements gathering, design, build, unit/regression testing, deployment, and post-production support.
- Monitor, troubleshoot, and resolve integration failures, ensuring minimal disruption to business processes and SLAs.
- Supports Workday releases (bi-annual updates) by assessing impact on integration and coordinating regression testing.
- Develop and maintain technical documentation, integration inventories
- Participate in Workday project implementations, upgrades, and new module rollouts as the integrations subject matter expert
Department Position Summary:
The Workday Technical Developer designs, develops, and supports Workday integrations and technical solutions that connect Workday with internal and external systems. This role serves as a technical subject matter expert, ensuring reliable integrations, secure data exchange, system performance, and compliance with organizational standards.
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