Workday Time and Absence Consultant

Required Qualifications

• 8-10+ years of overall Workday experience, with substantial time in a maintenance/production support capacity (not solely implementation).
• Active Workday Pro Certification in Time Tracking and/or Absence Management (Implementation Partner certification does not meet this requirement).
• Proven, hands-on experience configuring and supporting Time Tracking and Absence Management for both the United States and Canada, including country-specific rules, statutory leave, and time calculation differences.
• Demonstrated experience performing structured root cause analysis on system defects and production issues.
• Practical experience working in JIRA (or similar ITSM/ticketing tools) to manage, track, and close support tickets.
• Experience owning or contributing to a module roadmap, including prioritizing enhancements and coordinating with stakeholders.
• Strong understanding of Workday business process framework, calculated fields, eligibility rules, and security groups as they relate to Time Tracking and Absence.
• Ability to work independently, manage competing priorities, and communicate clearly with both technical and non-technical stakeholders.
• Strong written communication skills for documentation, RCA reports, and ticket resolution notes.

Preferred Qualifications

• Experience with Workday bi-annual release management and regression testing for Time Tracking/Absence.
• Familiarity with Workday Payroll integration points as they relate to time and absence data.
• Exposure to additional Workday HCM modules (Core HCM, Benefits, Compensation) is a plus.
• Experience in a shared services or AMS (Application Management Support) environment supporting multiple business units.

What Success Looks Like

• Time Tracking and Absence configuration remains stable through each Workday release with minimal production disruption.
• JIRA tickets are resolved within SLA with well-documented root causes and fixes.
• The module roadmap reflects current business priorities and regulatory requirements for both US and Canada.
• Stakeholders trust the analyst to independently diagnose and resolve issues without extensive hand-holding.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.