Business Performance Management, Claims Processing, Communication Skills, Computer Skills, Continuous Improvement, Customer Experience, Customer Relations, Customer Support/Service, Data Analysis, Data Collection, Establish Priorities, High School Diploma, Insurance, Interpersonal Skills, Mathematics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Negotiation Skills, Nursing, Organizational Skills, People Management, Presentation/Verbal Skills, Procedure Development, Regulatory Compliance, Team Player, Time Management, Worker's Compensation, Writing Skills