Job Title: Workers Compensation Claims Adjuster
Contract: W2, 6 Months with possible extension
Location: Los Angeles, CA
Work Schedule: Monday-Friday, In Office (5 Days/Week)
Work Hours: 7:30 AM - 4:30 PM
Pay Range: $24 - $26 per hour
Education & Experience
Minimum high school degree, associate degree preferred.
Prior clerical and technical experience in researching and indexing data is preferred but not required.
Proficiency in using Microsoft Office Products.
3+ years of customer service showcasing verbal, written, and interpersonal skills.
1+ years' experience with basic understanding of the Workers' Compensation and claim handling processes.
Skills
3+ years of customer service showcasing verbal, written, and interpersonal skills.
In sending state notices there must be an aptitude for evaluating, analyzing, and interpreting information.
Adaptability to constantly evolving environments and demonstrable flexibility that meets or exceeds a state requirement or a customer's expectation.
Ability to work independently and efficiently while performing defined functions with minimal errors.
1+ years' experience with basic understanding of the Workers' Compensation and claim handling processes.
Proficient computer skills and extensive knowledge of the Microsoft suite of Office products, including Outlook (use templates that are provided), Word (utilizing templates), Excel (data entry), and PowerPoint (basic creation of slide deck); knowledge of state EDI systems and/or familiarity with CA Workers Compensation terminology are a plus.
Effective time management skills demonstrate the ability to multi-task and prioritize by accomplishing tasks and assignments.
Qualifications
Required
Proficiency in using Microsoft Office Products.
3+ years of customer service showcasing verbal, written, and interpersonal skills.
1+ years' experience with basic understanding of the Workers' Compensation and claim handling processes.
Experience in a fast-paced, fluid environment.
Strong communication and telephonic skills.
Preferred
Associate degree preferred.
Prior clerical and technical experience in researching and indexing data is preferred but not required.
Knowledge of medical terminology is a plus but not required.
Knowledge of bill processing is a plus but not required.
Knowledge of claim handling is a plus but not required.
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