Workers Compensation Coordinator

We’re seeking a highly organized and detail-oriented Workers’ Compensation Coordinator to manage the full authorization process for patient care. This role plays a key part in ensuring timely approvals, accurate documentation, and effective communication between providers, insurance carriers, attorneys, and patients.

This is a fast-paced position managing a high volume of cases, so strong organization and follow-through are a must.

What You’ll Do

• Prepare and submit medical documentation and authorization requests to workers’ compensation insurance carriers
• Complete and manage Louisiana state forms (1009s and 1010s) with full supporting documentation
• Track deadlines and ensure compliance with Louisiana Workers’ Compensation guidelines and timelines
• Investigate and appeal denied or modified treatment requests, collaborating with physicians when needed
• Communicate treatment recommendations and medical necessity to insurance carriers
• Serve as a liaison between physicians, insurance adjusters, attorneys, and patients
• Maintain detailed and accurate documentation of all case activity
• Coordinate approved care, including referrals and follow-up with outside providers
• Obtain missing medical records and verify patient account setup
• Act as a point of contact for patients regarding workers’ compensation processes
• Provide training and guidance to staff on WC-related procedures
• Stay up to date on Louisiana WC regulations and changes

What You Bring

• Previous experience with workers’ compensation cases (Louisiana experience strongly preferred)
• Knowledge of LAWC, Maritime, Jones Act, Longshoreman, and Department of Labor WC processes
• Familiarity with CPT codes and medical terminology
• Strong understanding of authorization, documentation, and appeals processes
• Excellent organizational and time management skills
• Strong communication skills and ability to work with multiple stakeholders
• Ability to manage a high volume of cases with accuracy and efficiency

Benefits

• Competitive pay (based on experience)
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) retirement plan
• Opportunities for growth and advancement
• Stable Monday–Friday schedule (no weekends)