We're #HIRING! Job Title: Workers Compensation Plant Rep II Location: Dearborn, MI (Onsite) Job Type: HR/Claims Rep Shift: 8:00am-4:30pm Expected hours per week (must include “per week”): 40/week Pay Range (must include “per hour”): $29.00/hr Job Description: About the Role We are seeking an experienced Workers’ Compensation Claims Handler to serve as the primary point of contact for all claims at a plant location. In this role, you will manage a full caseload of workers’ compensation claims—focusing on high-quality claim handling, strong customer service, and effective cost control. This is a hands-on, onsite position where you’ll work closely with employees, leadership, medical providers, and legal partners to ensure claims are handled accurately, efficiently, and in compliance with state regulations.
Key Responsibilities
Manage a full caseload of workers’ compensation claims, including more complex and higher-severity cases
Investigate claims by gathering facts, statements, and documentation to determine exposure and compensability
Develop and execute strategic claim action plans to drive timely and cost-effective resolution
Handle lost-time claims, including wage calculations and ongoing indemnity management
Establish and maintain appropriate reserves, ensuring accuracy throughout the life of the claim
Calculate and issue benefit payments; approve adjustments and settlements within authority level
Prepare and submit state filings in compliance with statutory requirements
Coordinate with vendors for investigation, medical management, and litigation support
Utilize cost containment strategies (e.g., vendor partnerships, medical management tools)
Manage claim recoveries including subrogation, Second Injury Fund, and Social Security/Medicare offsets
Report claims to excess carriers when applicable
Communicate proactively with claimants, plant leadership, HR, and external partners regarding claim status
Maintain accurate, well-documented claim files and ensure proper claims coding
Escalate complex or high-risk cases to leadership as appropriate
Required Qualifications
3–5+ years of Workers’ Compensation claims handling experience
Proven experience handling lost-time claims and higher-exposure cases
Strong knowledge of claims investigation, reserving, and benefit administration
Ability to manage a full caseload independently
Excellent communication, organization, and decision-making skills
Comfortable working onsite in a plant/manufacturing environment
Preferred Qualifications
Bachelor’s degree (or equivalent experience)
Experience working in a self-insured or plant-based environment
Familiarity with cost containment strategies and vendor management
Why This Role
Opportunity to be the lead claims professional onsite
High visibility with plant leadership and direct impact on operations
Hands-on role with ownership of claims from intake through resolution
Collaborative, team-oriented environment with strong cross-functional exposure
Benefits: 80 hours paid time off, and medical insurance contributions, dental vision and our 401k retirement savings plan
#LI-JZ1
Numbers & Facts
Location
Dearborn, MI
Skills
Case Managementunmatched
Claims Codingunmatched
Claims Managementunmatched
Claims Processingunmatched
Communication Skillsunmatched
Compensation and Benefitsunmatched
Cost Controlunmatched
Cross-Functionalunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Healthcare Providersunmatched
Leadershipunmatched
Legalunmatched
Legal Support Skillsunmatched
Manufacturingunmatched
Medicareunmatched
Regulatory Complianceunmatched
Regulatory Requirementsunmatched
State Laws and Regulationsunmatched
Strategic Planningunmatched
Subrogationunmatched
Team Playerunmatched
Time Managementunmatched
Vendor/Supplier Managementunmatched
Vendor/Supplier Planningunmatched
Worker's Compensationunmatched
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