Accidental Death and Dismemberment (AD&D), Administrative Skills, Analysis Skills, Case Management, Claims Management, Claims Processing, Communication Skills, Compensation and Benefits, Cost Control, Customer Relations, Customer Service Evaluation, Customer Support/Service, Develop and Maintain Customers, Establish Priorities, High School Diploma, Human Resources, Interpersonal Skills, Legal, Litigation, Multitasking, Presentation/Verbal Skills, Project Planning, Worker's Compensation, Writing Skills
Position Description:
- Workers Compensation Claims Handler at the Plant with a focus on excellent customer service, quality claims handling, and loss cost management.
Responsibilities: - Set up and enter new claims into the claim management system, ensuring claim coding is correct and files are properly documented.
- Perform critical claim technical tasks, including plant investigations and 3-point contacts.
- Interview claimants, employers, medical professionals, legal counsel, and witnesses, and prepare thorough investigation summaries.
- Prepare files for outside counsel. Assist in the management of all elements of claim files to reduce or maintain medical costs, lost time duration, and litigation expenses.
- Participate in case management meetings and collaborate with medical, human resources, and labor to facilitate a return-to-work plan for workers' compensation and related absences.
- Supports other claim representatives with larger or more complex claims as necessary.
- Process medical and related expense payments.
Requirements:- Administrative Assistant
- 1-3 years of related New York Workers Compensation experience
Preferred:- Ability to interpret and analyze complex information.
- Excellent verbal, written and interpersonal communication skills.
- Work collaboratively and effectively in a team environment.
- Organize and prioritize workload and manage multiple priorities.
- Ability to work a flexible work schedule. Maintain professional client relationships
Education Required:- High School Diploma / GED
Education Preferred:
Additional Details: We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit www.zobility.com to learn more.
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.