Workers' Compensation Supervisor *Revised

Workers Compensation Supervisor *Revised

Salary

$118,723.68 - $144,301.68 Annually

Location

Sacramento, CA

Job Type

Permanent Full-Time

Job Number

28557-B

Department

Personnel Services

Division

Risk Management

Opening Date

06/22/2026

Closing Date

8/17/2026 5:00 PM Pacific

• Description
• Benefits
• Questions

The Position

This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on:

7/6/2026, 7/20/2026, 8/3/2026, 8/17/2026 (Final)

Under general direction, the Workers Compensation Supervisor supervises employees that perform specialized claims service in the administration of the Countys self-insured Workers Compensation Program; serves as professional subject matter experts and consultants in a Workers' Compensation specialty area; performs the most difficult, complex, and sensitive projects and technical assignments that have considerable agency or countywide impact.

Examples of Knowledge and Abilities

Knowledge of

• Workers' Compensation laws, administrative regulations, major court decisions and trends
• Principles of supervision and training
• Methods of evaluating Workers Compensation claims and computing benefits
• Terminology relating to computer software, hardware and peripheral equipment

Ability to

• Review, investigate and evaluate Workers Compensation claims in accordance with applicable laws, administrative regulations and major court decisions
• Gather information and analyze data to establish or identify needs and make recommendations for improvements
• Interpret and evaluate program effectiveness
• Draw logical conclusions and make recommendations
• Identify, evaluate and research operational problems, make independent judgments and implement changes
• Interpret and apply complex policies, procedures, federal, state and local laws and requirements; memorandums of understanding; and other Workers' Compensation materials
• Train and provide project and/or program direction to others
• Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public
• Communicate effectively, both verbally and in writing

Employment Qualifications

Minimum Qualifications

Either: Five years of full-time paid experience in the class of Workers Compensation Examiner in Sacramento County service.

Or: Five years of full-time paid experience adjusting a caseload of (150+) California workers compensation indemnity files from inception of injury through litigation to closure.

Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

General Qualifications

Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidates ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained.

The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act.

License Requirements: Some positions in this class require possession of a valid State of California Driver License, Class C or higher, at the time of appointment. Failure to maintain appropriate valid California Driver License constitutes cause for personnel action in accordance with Civil Service Rules. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis.

Designation Requirement: Incumbents in this class must submit proof of designation as an Experienced Claims Adjuster pursuant to California Code of Regulations, Title 10, Chapter 5, Subchapter 3, Sections 2592.01 - 2692.05 within 6 months of appointment to the position. Failure to obtain and maintain this certification constitutes cause for termination from the class in accordance with Civil Service Commission Rules.

Some positions in this class may require certification by the State of California as a Competent Administrator in self-insurance plans prior to completion of the probationary period. Failure to obtain and maintain this certification constitutes cause for termination from the class in accordance with Civil Service Commission Rules.

Probationary Period

The probationary period for this classification is six (6) months.

Application and Testing Information

APPLICATION

Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply.

County of Sacramento

Department of Personnel Services

Employment Services Division

700 H Street, Room 4667

Sacramento, CA 95814

Phone (916) 874-5593; 7-1-1 California Relay Service

Email EmployOffice@Saccounty.net

Inter-Office Mail Code: 09-4667

www.SacCountyJobs.net

• Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date.
• Employment Services is not responsible for any issues or delays caused by an applicants computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
• Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date.
• Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified.
• A resume may be included with your application, however it will not substitute for the information requested on the application.

SUPPLEMENTAL QUESTIONNAIRE

Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response.

Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered.

• Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicants computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date.
• The supplemental questions are designed to elicit specific information regarding a candidates experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.
• Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question.
• If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.
• Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.
• If you have no experience, write "no experience" for the appropriate question.
• For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted.
• If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidates application and/or attachments will not be reviewed, therefore, a candidates responses to the questions should be accurate, thorough, detailed, and complete.

FORMULA RATE EXAMINATION (Weighted 100%)

All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination.

This examination will evaluate the relevance, level, recency, progression and quality of candidates education, training and experience. The candidates application or other materials will not be included in this examination. Therefore, the candidates responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job.

All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination.

FREQUENTLY ASKED QUESTIONS

Click here for Frequently Asked Questions (FAQs)

For information regarding County jobs:

www.saccountyjobs.net

Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change.

We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. For more information, visit: Reasonable Accommodation Requests - Job Applicant Instructions

EMPLOYEE BENEFITS

At Sacramento County, we strive to provide benefit programs designed to meet our employees' current and future needs and help them as they balance their careers and personal life. County of Sacramento employees have a variety of benefits available. These benefits include:

• Dental Insurance
• Vision Benefits
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Health Insurance
• Health Savings Account (HSA)
• Life Insurance
• Critical Illness
• Retiree Health Savings Plan (RHSP)
• Deferred Compensation

More information can be found on the Benefits website

TEMPORARY POSITIONS:

Most benefits do not apply to temporary positions.

VACATION:

Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days.

HOLIDAYS:

14.5 holidays per year as recognized by the Board of Supervisors.

SICK LEAVE:

Equivalent to 15 days annually, unlimited accumulation.

TUITION REIMBURSEMENT:

Regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies may be eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement.

RETIREMENT:

The County's defined-benefit pension plan is provided by the County Employees' Retirement Law of 1937 and is managed by the Sacramento County Employees Retirement System (SCERS) Board of Retirement. For more information, visit the SCERS website, http://www.scers.org

DENTAL INSURANCE:

For more information, visit the Benefits website

LIFE INSURANCE:

The County of Sacramento provides a basic life insurance benefit to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction.

For more information, visit the Benefits website

DEFERRED COMPENSATION:

A deferred compensation program is available through the County 457(b) Deferred Compensation Plan. For more information, visit the Benefits website

EMPLOYEE ASSISTANCE PROGRAM:

The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as:

• Legal Advice/Difficult Decisions
• Marriage or Family Relationships
• Financial or Credit Worries/Elder Care
• Alcohol and Drug Abuse

More information can be found on the Benefits website

WELLNESS INCENTIVE PROGRAM:

The County will recognize and award time off to eligible employees who maintain an excellent attendance record.

FLEXIBLE SPENDING ACCOUNT:

The County offers regular employees two separate Flexible Spending Accounts (FSAs). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses.

DEPENDENT CARE REIMBURSEMENT ACCOUNT:

Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working.

MEDICAL REIMBURSEMENT ACCOUNT:

The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan.

WORKERS COMPENSATION:

In case of injury while on the job, each employee is protected under the Workers Compensation laws of California.

FOR MORE INFORMATION, PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS: FAQs

VETERANS PREFERENCE:

Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veterans score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veterans name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veterans preference for certification purposes.

"Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veterans preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service.

Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veterans status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty.

SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE JOB ANNOUNCEMENT):

Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that:

Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and

The certification of eligibles who possess special skills have been approved by the Civil Service Commission.

01

The following Supplemental Questionnaire is the Civil Service Exam for this position and will be used to determine your exam score. All experience, education, and/or training used to answer the supplemental questions must be included on your application.

In order to receive every consideration in the selection process, you must complete all questions with concise but detailed answers and provide all requested information. Each answer will be scored separately. References such as See Resume as a response will not be scored.

By continuing in the exam process, you are certifying that all information provided in the Supplemental Questionnaire is true to the best of your knowledge.

• I have read and understood the above instructions.

02

Select the one box that best describes how you meet the Minimum Qualifications for Workers' Compensation Supervisor with the County of Sacramento.

• Five (5) years of full-time paid experience in the class of Workers Compensation Examiner in Sacramento County service.
• Five (5) years of full-time paid experience adjusting a caseload of (150+) California workers' compensation indemnity files from inception of injury through litigation to closure.
• I do not meet the Minimum Qualifications for this position.

03

Select the one box that best describes your experience administering CaliforniaWorkers' Compensation claims.

• None.
• Some experience, but less than five (5) years.
• Five (5) years, but less than ten (10) years.
• Ten (10) years, but less than fifteen (15) years.
• Fifteen (15) years or more.

04

Select all the boxes that most closely identify the type(s) of California Workers' Compensation claims you have experience administering.

• AOE/COE (arise out of employment/course of employment determinations).
• 4850 Benefits.
• Catastrophic claims.
• COVID-19 claims.
• Disability ratings.
• Death claims.
• Early return to work planning.
• Excess Insurance Reporting.
• Heart claims.
• Multiple body parts claims.
• Presumptive injuries applicable to safety officers (LC Sections 3212-3213.2).
• Psychiatric claim.
• Subrogation.
• Supplemental job displacement benefits.
• Workers' Compensation fraud.
• None.

05

Select all the boxes that best describe the supervisory tasks you have experience performing on a regular basis for a workers' compensation program.

• Planning, scheduling, and assigning the work of staff.
• Directing, explaining, and interpreting work procedures, and making decisions on difficult problems.
• Evaluating the work of staff to ensure work standards are met and to determine training needs.
• Developing and/or conducting training of staff and others.
• Interviewing and hiring subordinates.
• Coaching or mentoring employees to improve or correct performance.
• Preparing and delivering employee performance evaluations.
• Investigating and resolving disciplinary issues.
• Attending WCAB hearings.
• None of the above.

06

Select all the boxes that best describe the analysis and reports you have experience producing and/or analyzing.

• Claims analytics.
• Internal claims management process analysis.
• Legislation analysis.
• Loss runs.
• Loss Time and injury trends analysis.
• Major court decisions analysis.
• Medical reports, investigative reports, legal correspondence, interviews and communications analysis.
• Office of Self Insurance Plans (SIP) reports.
• OSHA reports.
• None of the above.

07

Select all the boxes that best describe the tasks you have supervisory or higher-level experience performing on a regular basis for a workers' compensation program.

• Administering self-insured, self-administered workers' compensation claims.
• Approving changes in reserves in workers compensation cases.
• Approving settlement of workers compensation cases.
• Attending mediation/arbitration meetings.
• Authorizing acceptance, delay or denial of claims.
• Conducting claim reviews with clients.
• Determining, establishing, and setting goals and objectives to enhance a claims management program.
• Developing and making presentations to clients.
• Participating in the requests for proposals (RFP) process.
• Planning, coordinating and conducting large and/or highly sensitive Workers' Compensation assignments or projects.
• Presenting and obtaining settlement authority from a governing body (Boards, Commissions, etc.).
• None of the above.

08

Select all the boxes that indicate the computer programs you are proficient in and use on a regular basis. You may be required to perform tasks with these items during the interview process to determine your proficiency.

• Document management software (e.g. On Base, Hyland, etc.).
• Microsoft Access or equivalent.
• Microsoft Copilot or equivalent.
• Microsoft Excel or equivalent.
• Microsoft Outlook or equivalent.
• Microsoft PowerPoint or equivalent.
• Microsoft Word or equivalent.
• Microsoft Teams or equivalent.
• Risk management and/or claims software (e.g. Riskonnect, Ventiv).
• Other.
• None of the above.

09

Select all the boxes that best describe your experience using, developing, maintaining, or improving workers compensation automated systems, claims management software, risk management information systems (RMIS), or related computer applications.

• Assisting in the development, refinement, testing, implementation, or maintenance of workers compensation computer applications, automated systems, or reporting tools.
• Developing or refining reports, databases, dashboards, or other computer-based products used to support claims administration and program oversight.
• Generating reports, dashboards, or management information from workers compensation automated systems.
• Identifying business needs and recommending enhancements or improvements to workers compensation automated systems or claims management software.
• Participating in system upgrades, conversions, testing, configuration changes, or implementation projects related to workers compensation software.
• Providing technical assistance, guidance, or training to staff regarding the use of workers compensation automated systems or claims management software.
• Researching, troubleshooting, and resolving system, workflow, or data-related issues within a workers compensation automated system.
• Using workers compensation claims management software to review, update, and monitor claim information.
• None of the above.

10

Select all the boxes that best describe certifications you currently possess.

• Experienced Claims Adjuster Designation.
• Self-Insurance Administrator's Certificate.
• Workers Compensation Claims Administration Certificate Program (WCCA) or Associate in Claims (AIC).
• Workers' Compensation Claims Professional Certification (WCCP) or Certified Workers Compensation Professional (CWCP).
• Other.
• None of the above.

11

Explain your training and experience that qualifies you for the Workers Compensation Supervisor position. In your response, please include the following:

• Your employer(s), dates of employment, job title.
• Your experience administering workers compensation claims (identify public or private sector), litigated and non-litigated claims, and your role in the process.
• Your experience investigating, administering, and negotiating the settlement of workers compensation claims.
• The average size of your caseload(s).
• Your supervisory experience and duties.

Please include in your response any information needed to further clarify your selected responses to any of the previous questions.

If you have no relevant experience, please type "None".

12

I have read the General Requirements and Other Requirements as stated on the job announcement.

• Yes.

13

The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment must pass a drug test administered by the County and at no cost to the applicant.

I understand, if offered conditional employment, I will be subject to a drug test administered by the County as described in Sacramento County Personnel Ordinance Section 2.78.030.

• Yes.
• No.

14

Select the one box that best describes whether you have attended a career fair and/or job event where you have interacted with representatives from Sacramento County.

• Attended in the last one (1) - three (3) months.
• Attended in the last four (4) - six (6) months.
• Attended in the last seven (7) months - one (1) year.
• Attended an event more than one (1) year ago.
• Have attended a career fair and/or job event but did not interact with Sacramento County representatives.
• Have not attended a career fair and/or job event.

15

List the following for the career fair and/or job event you attended:

• Name of event
• Location of event
• Month and year of event

If you have not attended an event where you interacted with representatives from Sacramento County, please type "None".

Required Question

Employer County of Sacramento

Address 700 H Street, Room 4667

Sacramento, California, 95814

Phone (916) 874-5593

Website http://www.saccountyjobs.net