Workforce Capability & Talent Development Director

Role Description & Responsibilities

We are looking to hire a Workforce Capability & Talent Development Director. The location for this position is flexible.

This role is responsible for transforming Enablement from a traditional training organization into a strategic business capability function that accelerates workforce productivity, improves organizational readiness, and enables business growth across North America.

This executive leader will establish and scale a modern workforce capability strategy by institutionalizing a Learning Business Partner operating model, developing role-based capability frameworks, modernizing onboarding and early-career development programs, and aligning learning investments directly to measurable business outcomes.

The role combines strategic vision with operational execution to create a high-performing workforce capable of delivering sustained business impact.

• Develop and execute a comprehensive workforce capability strategy aligned with North America business objectives and long-term growth priorities.
• Establish capability development priorities, frameworks, and multi-year roadmaps that build critical organizational competencies.
• Ensure learning and development investments directly support organizational performance and strategic initiatives.
• Design, implement, and lead a scalable Learning Business Partner (LBP) operating model that embeds enablement within the business.
• Partner with business leaders to understand workforce capability requirements and translate them into targeted development strategies.
• Foster strong collaboration between Enablement, Human Resources, functional leaders, and business stakeholders to drive workforce effectiveness.
• Transform onboarding programs to accelerate employee integration, productivity, and long-term success.
• Develop role-based learning journeys that improve readiness across Sales, Technical Sales, Services, and Shared Services.
• Design competency frameworks that define the knowledge, skills, and behaviors required for success across key roles.
• Develop metrics and dashboards that connect capability investments to productivity, performance, customer outcomes, and business growth.
• Drive a culture of accountability, learning, and continuous capability improvement throughout the organization.
• Partner with Sales, Technical Sales, Services, Shared Services, Marketing, Human Resources, and executive leadership to align workforce development initiatives with business priorities.
• Influence executive stakeholders through data-driven recommendations and workforce capability insights.

Qualifications

• Bachelor's Degree in related field
• 15+ years of progressive leadership experience in learning and development, talent management, workforce capability, organizational development, or human capital strategy.
• Proven experience building enterprise workforce capability strategies that improve business performance.
• Demonstrated success leading organizational transformation and large-scale change initiatives.
• Experience partnering with executive leadership to align workforce development with strategic business objectives.
• Strong background leading cross-functional teams in complex, matrixed organizations.
• Expertise in competency framework development, onboarding strategy, leadership development, and organizational capability planning.
• Experience supporting enterprise software, technology, manufacturing, or professional services organizations.
• Familiarity with learning technologies, workforce analytics, skills intelligence platforms, and AI-enabled learning solutions.

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