Workforce Development Lead

San Juan Regional Medical Center

Farmington, NM

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JOB DETAILS

SKILLS

Academic Advice, Acquisitions Management, Alliance/Partner Management, Automation, Business Administration, Campaigns, Candidate Pipeline, Communications Protocols, Community Health, Community Relations, Cross-Functional, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Analysis, Data Quality, Documentation, Economic Development, Employer Brand, Environmental Work, Flyers, Health Economics, Healthcare Administration, Healthcare Providers, Hospital, Human Resources, Job Fairs, Lead Generation, Leadership, Maintain Compliance, Market Trend Analysis, Marketing, Marketing Communications, Metrics, Microsoft SharePoint, Nonprofit, Nursing, Online Marketing, Performance Metrics, Physical Demands, Problem Solving Skills, Project/Program Management, Record Keeping, Relationship Management, Reporting Skills, Return on Investment (ROI), Sales, Secondary School, Social Media, Staff Requirements, Stewardship, Talent Management, Training/Teaching, Training/Teaching Curriculum, Willing to Travel

LOCATION

Farmington, NM

POSTED

1 day ago

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider-we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.

The Workforce Development Program Lead plays a crucial role in establishing relationships with schools, non-profit organizations, and community leaders to create training opportunities and internships. They serve as a vital link between the hospital and the local community. Their mission is to build sustainable talent pipelines that meet our staffing needs while simultaneously creating economic opportunities for local residents and youth. They will identify, cultivate, and manage relationships with educational institutions to ensure that our workforce reflects the diverse community we serve.

Required Behaviors:

As you work toward fulfilling this mission, your work habits and relationships should embody SJRMC's core values. These values define our culture and identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability, and Creative Vitality demand more than just completing tasks. They require a deeper commitment, which we willingly give because we believe in our mission.

Required Qualifications:

A bachelor's degree in Healthcare Administration, Business Administration, Sales, Marketing, Human Resources, or a related field, or a minimum of three (3) years of related experience in lieu of a degree.
Experience in community relations, healthcare recruitment or talent acquisition, post-secondary academic advising, and/or partnership management.
Demonstrate commitment to community health and economic development through management of student and stakeholder relationships.
Proven track record of maintaining high data integrity within CRM and WD systems, ensuring documentation compliance.
Expertly manage complex projects via SharePoint, strictly following established marketing and communication protocols to ensure brand consistency.

Preferred Qualifications:

Five (5) to seven (7) years of related experience
Data Analytics experience
Digital Marketing experience

Duties and Responsibilities:

Proactively network and build relationships to foster genuine trust with cross-functional groups and partners.
Apply strategic thinking to identify opportunities, gaps within the organization, and market trends or competitors.
Demonstrate resilience, perseverance, and maintain a consistently positive attitude.
Show adaptability and creative problem-solving; think quickly in various situations and when faced with potential obstacles or challenges.

Partnership Management and Development:

Continually develop and enhance relationships with local high schools, community colleges, universities, and non-profit organizations to build clinical programs.
Conduct targeted outreach to nursing programs and student groups, engaging potential candidates early on and building relationships for future talent pipelines.
Represent the hospital at career fairs, community forums, and workforce development boards, demonstrating strong networking abilities with diverse stakeholders.
Help manage "Career Pathway Programs" (internships, apprenticeships, and job shadowing) that align with SJRMC's critical hiring needs.
Collaborate on curriculum development and training initiatives that directly address current caregiver shortages.
Ensure strong working partnerships with key SJRMC leadership and staff.
Successfully meet departmental Key Performance Indicators (KPI's) to ensure that workforce development efforts translate into productive talent pipelines for company recruitment efforts.
Effectively collaborate with hiring managers, talent acquisition recruiters, and other departments to ensure a smooth hiring process and a warm welcome for new recruits.

CRM Administration & Data Strategy:

Act as the primary owner for the workforce development database, tracking all partner interactions, lead generation, and candidate pipelines.
Use CRM automation to keep prospective candidates engaged through nurturing and drip campaigns.
Generate monthly reports on the ROI of various outreach initiatives, using data to pivot strategies when necessary, including student conversions to hire.
Monitor partnership metrics, track program deliverables, and report on outcomes.

Marketing & Brand Advocacy:

Collaborate with the Marketing team to design flyers, social media content, and digital ads specifically for workforce development.
Capture and share "success stories" of employees who entered the hospital through community pipelines to bolster our employer brand.
Execute email and SMS marketing campaigns to promote open houses, hiring events, and educational scholarships.
Each employee is responsible for implementing SJRMC's Service Standards into their daily work:

Safety, Courtesy, Effectiveness, and Stewardship

Physical Demands and Environmental Work Conditions:

Requires frequent travel up to fifty (50) percent within a one hundred fifty (150) mile radius of the hospital.
Must work in-person.
Ability to work on occasional evenings and weekends to accommodate community event schedules.

About the Company

San Juan Regional Medical Center

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