Workforce Development Specialist II-Employment Social Enterprise(ESE)

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Job Type

Part-time

Description

PART-TIME

JOB PURPOSE:

Under the direction of the Sr. Workforce Development Specialist of the Downtown/Pico-Union WorkSource Center, a PACE managed project, the Workforce Development Specialist II (WDSII) is responsible for providing all ESE and WIOA customers with information and access to program services.

POSITION RESPONSIBILITIES:

The WDS II will work under the direction of the Sr. WDS to conduct outreach and promote program services to potential participants, community partners, early childhood education providers, and training institutions. The WDS II will locate and place grant customers in volunteer preschool sites; monitor customers' volunteer hours to ensure progress toward applying for or upgrading to an Associate Teacher-level Child Development Permit; collect weekly timesheets; maintain customer records and develop required reports; communicate with PACE personnel as needed; and assist in all aspects of the Child Development Permit application process. Staff will work closely with community colleges and training partners to support customer success, facilitate referrals, and increase awareness of program opportunities within the community.

ESSENTIAL DUTIES:

• Conduct outreach and recruitment activities to promote program services to prospective participants, community partners, early childhood education providers, and educational institutions.
• Follow up with ESE and WIOA enrolled customers to determine status with Early Childhood Education (ECE) units and educational goals.
• Provide guidance to students in Child Development programs on applying for the State Permits
• Contact preschool sites about openings for volunteers.
• Monitor volunteer hours of enrolled customers.
• Collect weekly timesheets.
• Ensure timesheets are filled in correctly and signed by customers and site staff.
• Submit timesheets to Sr. Workforce Development Specialist
• Maintain customer records.
• Develop reports as needed.

QUALIFICATIONS:

This position requires a person with professional experience in social services programs. Must have knowledge about Child Development careers, courses and requirements needed and State application, and process to apply for permits needed to work in a pre-school environment. Must have excellent communication, interpersonal and organizational skills, be a team player and be able to work with diverse populations, to provide in-person and over-the-phone program services. Be proficient in a Windows PC environment and Microsoft Office. Possess excellent communication and written skills, as well as telephone and people skills. Bilingual in Spanish/English is preferred. Must be available to work evening and weekend hours.

EXPERIENCE:

Experience in applying for/helping people to apply for a State Permit to work in pre-school programs. Minimum of 1-2 years of experience in customer service, assessment, eligibility determination, and/or counseling is required. Workforce programs experience is highly desirable. Some supervision experience is highly desirable.

EDUCATION:

Minimum of a High School Diploma (or equivalent) is required. Associate degree is preferred.

SPECIAL REQUIREMENTS:

• Must pass a background and reference check at the time of employment.
• Must have Driver's License, use of an automobile with adequate insurance coverage or reliable transportation
• Must pass a pre-employment physical examination that includes drug and alcohol screening
• COVID vaccination required; must have two-dose series of Pfizer or Moderna or a single-dose of Johnson & Johnson. Those that need a medical or religious exemption must reach out separately.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand and walk. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

Requirements

EXPERIENCE:

Experience in applying for/helping people to apply for a State Permit to work in pre-school programs. Minimum of 1-2 years of experience in customer service, assessment, eligibility determination, and/or counseling is required. Workforce programs experience is highly desirable. Some supervision experience is highly desirable.

EDUCATION:

Minimum of a High School Diploma (or equivalent) is required. Associate degree is preferred.