Workforce Liasion III
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Title: Workforce Liasion III
Salary Range: $$48,168.00
Contract Term Length: 12 Months
Standard Hours: 37.5
Work Location: On-Site
FLSA Status: Exempt
College: Big Sandy Community & Technical College
Campus Location: BSCTC - Prestonsburg Campus
Department: Workforce Solutions
Total Rewards
Big Sandy Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:
Job Summary
Big Sandy Community & Technical College is seeking a Workforce Liaison III. The Workforce Liaison III plays a vital role in expanding access to workforce training and community education opportunities. This position serves as a key connector between students, employers, and internal teamsensuring that courses are effectively promoted, strategically developed, and aligned with regional workforce needs.
Job Duties:
Coordinate and manage enrollment for workforce and community open-enrollment courses, including accurate data entry in systems such as PeopleSoft and Salesforce.
Partner with the Marketing Department to promote course offerings through social media, digital platforms, flyers and community outreach.
Identify, develop, and schedule training and community education courses based on employer, partner and regional workforce needs.
Track and document the depth and scope of engagement activities with employers and partners using CRM and intranet platforms.
Represent Workforce Solutions and college at community meetings, employer events, and partner engagements.
Provide high-quality customer service to prospective students, employers, and community partners.
Support instructors and enrollment processes for Workforce Solutions programs.
Assist in continuous improvement efforts through data tracking, reporting, and process enhancements.
Perform other duties in support of Workforce Solutions initiatives.
Minimum Qualifications:
Bachelors degree in workforce development, education, marketing, business, or a related field and a minimum of 4 years of related experience.
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Preferred Qualifications:
Experience with enrollment coordination, student services, or workforce/community education programs
Familiarity with PeopleSoft, Salesforce, or other CRM systems
Strong verbal and written communication skills
Experience supporting marketing efforts, including social media promotion
Ability to analyze and track data related to enrollment and partner engagement
Demonstrated ability to build relationships with employers and community partners
Self-motivated, adaptable, and collaborative
Familiarity with regional or rural workforce needs is a plus
Experience using Microsoft Teams or similar collaboration tools
Additional Skills Requested:
Employee Rights - Employee Polygraph Protection Act
Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.