Workforce Management System Clerical Specialist - 2nd Shift

Best Buy

Dinuba, California

JOB DETAILS
SKILLS
Customer Experience, Customer Relations, Distribution Operations, Distribution Services, Operational Communications, Organizational Skills, Production Control, Property Management, Retail, Team Lead/Manager, Team Player, Workforce Management, eCommerce
LOCATION
Dinuba, California
POSTED
Today

The Workforce Management System (WMS) Clerical Specialist is responsible for activities in the WMS including retail, E-commerce and replenishment waves for the distribution center. They work with the Production Control Manager, building supervisors and coordinators to ensure proper flow throughout the shift. They provide fixes for wave and replenishment issues and create the workflow for the building each day. This role has a direct impact on almost all aspects of the building each day. They ensure that staffing and workflow maintain an expected pace and that Transformation Management System (TMS) plans are executed.

At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.

We are obsessed with building long term relationships with our customers. If you like working in a team environment that inspires individual and team success, you'd be a great addition to our team.

Key Responsibilities
  • Drives a positive customer experience by building relationships and providing solutions to their needs.
  • Performs waving functions based on the needs of the business.
  • Monitors and directs tasks based on the replenishment waves.
  • Works with the route to market team to execute TMS plans.
  • Triages and fixes issues related to waving, replenishment and chase waves.
  • Communicates with the operations team to ensure the building flow meets the needs of the business.
  • Monitors and directs tasks based on the chase waves.
  • Communicates with building operations teams and the corporate distribution operations teams.
Basic Qualifications
  • Able to stand, sit, and walk for long periods of time.

About the Company

B

Best Buy

Energetic teams. Fun atmosphere. Exciting opportunities.

That’s what you’ll find at Best Buy. Care to join us?

You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.

Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.

When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.

So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1966
WEBSITE
http://www.bestbuy-jobs.com/