Workforce Planning & Operations - MN, NC

Job Duties

Job Title: Technology Business Services Consultant 3 – Contingent (Workforce Planning & Operations Consultant)

Location: Minneapolis, MN Preferred / Charlotte, NC

Work Arrangement: Hybrid (3 Days Onsite Required)

Contract Length: 6 Months (Potential Extension)

Pay Rate: $46 - $50/hr (OT40)

Top Requirements

Strong workforce planning, workforce operations, business services, or organizational support experience

Exceptional organizational skills and attention to detail

Experience managing process-driven workflows andapproval-based activities

Strong Excel and PowerPoint skills

Ability to provide status reporting, stakeholder communication, and process coordination

Plusses

Workforce Management experience

Organizational Design or Organizational Effectiveness experience

Change Management experience

Beeline or Workday experience

Technology workforce planning experience

Process improvement and operational governance experience

Job Summary

In this contingent resource assignment, you will participate in moderately complex Technology Business Services initiatives supporting workforce planning, governance, and workforce operations across Enterprise Functions Technology (EFT).

This role is highly process-oriented and serves as a key operational partner supporting workforce requests, hiring processes, staffing governance, reporting, and workforce-related activities. The successful candidate will coordinate activities across Technology, HR, Recruiting, Finance, and Workforce Management teams while ensuring requests move efficiently through established approval workflows and governance processes.

The ideal candidate is a highly organized professional who excels in structured environments, manages details effectively, and understands how operational activities impact broader workforce planning efforts.

Day-to-Day ResponsibilitiesWorkforce Request & Process Management

Review and validate workforce requests prior to approval

Manage checklist-driven workforce activities

Track requests through approval and hiring workflows

Monitor request status and identify process discrepancies

Update workflow stages and supporting documentation

Support hiring and recruiting readiness activities

Workforce Operations & Governance

Support workforce planning and governance processes

Assist with headcount tracking and workforce reporting

Monitor workforce requests and approval activities

Support organizational planning and operational execution

Ensure compliance with workforce governance standards

Reporting & Analytics

Compile reporting and workforce status updates

Analyze information across multiple systems and data sources

Support workforce metrics, dashboards, and leadership reporting

Create PowerPoint presentations for leadership audiences

Utilize Excel to organize, reconcile, and communicate workforce data

Data Reconciliation & Process Support

Perform reconciliation across multiple systems

Validate workforce records and process status alignment

Investigate discrepancies and coordinate resolution efforts

Maintain data quality and reporting accuracy

Stakeholder Coordination

Partner with:

Technology Leaders

Business Service Leaders (BSLs)

HR Teams

Recruiting Teams

Finance Teams

Workforce Management Teams

Provide status updates and reporting to stakeholders

Facilitate communication and workflow transparency

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

VEVRAA Federal Contractor.

We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.

Minimum Education Required

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Minimum Experience Required

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Shift

First (Day)

Number of Openings

1

Compensation

$

Postal Code

55415

Job Type

Full Time

Place of Work

On-site

Requisition ID

3044359

Job Benefits

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