Workforce & Professional Development Specialist

Position Summary
Transform lives by providing operational and administrative support for open enrollment continuing education courses and events, contract training courses, and conferences, ensuring efficient execution of scheduling, registration, logistics, and customer service.

Part-time position working 20 hours per week.

Duties & Responsibilities
Build and maintain courses in registration systems (e.g., PeopleSoft, Lumens, Ellucian).

Serve as primary contact for registration support with online and over the phone registrations.

Maintain accurate course and student records.

Coordinate classroom setup, materials, and technology needs.

Provide administrative support for facility rental contracts including customer support and billing.

Prepare instructor materials, purchase course materials, and provide course rosters.

Support in-person courses, conferences, seminars, and events (including occasional evenings).

Communicate with instructors regarding course logistics.

Enter pay and mileage for instructors, as well as assist with reimbursements for class materials.

Provide high-quality customer service to students and internal stakeholders.

Distribute and collect course evaluations.

Prepare and invoice companies for contracted services.

Work with confidential employer and student information.

Provide exceptional customer service for Workforce & Economic Development division and college, in general.

Other duties as assigned.

Qualifications
Associate degree in business, marketing, event planning, or related field required. Bachelor’s degree preferred.

Experience with registration systems and Microsoft Office applications required.

Prior experience in supporting class or program development preferred.

Experience in PeopleSoft or similar Enterprise System preferred.

Must possess excellent problem resolution, organizational, interpersonal, communication, and project management skills.

Must possess ability to:

• Place a high priority on the (internal or external) customer’s perspective when making decisions and taking action; implement service practices that meet the customers’ and own organization’s needs.
• Accomplish tasks by considering all areas involved, no matter how detailed; show concern for all aspects of the job; accurately check processes and tasks; be watchful over a period of time.
• Ensure others contribute to organization strategies by focusing them on the most critical priorities, measure progress, and ensure accountability against those metrics.
• Set up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
• Maintain effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
• Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive.
• Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.
• Demonstrate a positive attitude and approach toward work.

Must embrace Mid-State’s core values of student centeredness, commitment, accountability, respect, integrity, and exceptional service.

Compensation & Benefits
Compensation is dependent upon experience and qualifications.

A pro-rated amount of paid time off will be associated with this part-time position.

How To Apply
To be considered for this position, you must complete an online application.  You should have the following information available when completing an application:

• Contact information (addresses, phone numbers)
• Employment History
• Education
• Electronic copy of resume and transcripts

Application materials submitted via mail, fax, email, or in-person will not be considered.

Incomplete applications or applications noting "See Resume" will not be considered.

Please note that Mid-State’s main form of communication during the recruitment process is email.  In addition to receiving communications from email addresses with an @mstc.edu domain, you may receive emails from

donotreply@invalidemail.com

.  Please be sure to watch your inbox as well as junk, spam, and clutter folders.

Continuous recruitment with first review of completed applications starting September 17, 2026.  Applications received on or after September 17th may be considered in a secondary pool.

Equal Opportunity
Mid-State Technical College, an equal opportunity employer and educator, does not discriminate on the basis of race, color, national origin, gender, disability, sexual orientation, or other applicable legislated categories, in its services, employment programs, and/or its educational programs and activities, including but not limited to admission, treatment, and access. Mid-State Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs and activities. The following person has been designated to handle inquiries regarding the nondiscrimination policies: VP-Human Resources, 32nd Street N, Wisconsin Rapids, WI 54494, Phone: 715-422-5325.

Optimize Your Online Application Experience
Below you will find a few technical tips to help ensure a positive and successful online application experience:

• Be sure to fill in each field in the application.  You will receive an error message at the time of submission and your application will not be submitted if each required field is not filled in.
• Avoid clicking the back, forward, or refresh buttons while applying.  Doing so will interfere with the submission and may result in data loss.
• Clear your browser's temporary files/cache and cookies prior to beginning the application.
• Disable pop-up blockers.
• Do not bookmark or favorite the application.  Navigate to the careers site each time you wish to access your saved/submitted application.
• Your application session will remain open for 24 hours assuming you do not close your browser.  To ensure submission, complete the application process within that time frame.
• The following browsers are currently supported:

Internet Explorer 9, 10, 11
Firefox
Google Chrome
Safari

• The following operating systems are currently supported:

Windows 7 and 8, both 32-bit and 64-bit, as well as Mac OS 10.6 and greater.

If you experience issues in submitting your online application, please contact Human Resources at 715.422.5568.