Business Growth, Commissioning, Customer Support/Service, Establish Priorities, Health Plan, Kronos Workforce Scheduler, Maintain Compliance, Maintenance Services, Microsoft Excel, Microsoft PowerPoint, Performance Metrics, Preventative Maintenance, Rentals, Retail Management, Safety Training, Sales, Schedule Development, Service Delivery, Team Lead/Manager, Team Player, Tuition Reimbursement
Workforce Scheduler
We're a global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we're proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.
We're looking for a Workforce Scheduler in Chicago, IL who will help us optimize technician resources to meet business priorities and achieve excellence in service delivery.
Why Aggreko? Here are some of the perks and rewards.
- Salary ranges from $72K to $85k
- Annual bonus program tied to company and individual performance
- No premium cost medical plan option available
- Company provided Life Insurance, Short-Term and Long-Term Disability
- Career growth opportunities and tuition reimbursement
- Safety-focused culture
What you'll do:
- Schedule and manage technician shop and field activities, including commissioning, decommissioning, breakdowns, preventative maintenance, and service center maintenance
- Develop technician schedules in consultation with the Service Center Manager and Team Lead
- Use systems and technologies to plan, coordinate, and dispatch technicians efficiently based on work type, location, skill set, and job status
- Optimize technician resources to meet business priorities and achieve set KPIs for productivity
- Identify opportunities for additional charges based on services provided and liaise with customer service and sales to agree on cost variations and charges
- Ensure adherence to customer-specific safety requirements, including inductions and certifications, when dispatching technicians
We are experts, which means you will have the following skills and experience:
- Associate degree or higher in related field and/or relevant experience, specialized diploma, or vocational training
- Experience in the definition of labor requirements, including skills sets required and quantification of time for all workshop related activities
- Ability to prioritize and respond with the appropriate sense of urgency
- Experience in operations or the rental industry
- Excellent ability to operate under minimal supervision
- Power user of Microsoft PowerPoint, Excel, Work, Teams, and other software programs
Find out more and apply now.
Bring your energy. Grow your career.
Equal employment opportunity
We welcome people from different backgrounds and cultures, and respect people's unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that's how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.