Workforce Scheduling Manager

My name is Nick Davis and I am with InstantServe LLC. We're currently recruiting for a role that we think would be a great fit for someone with your skills and experience. Would you be open to learning more about this? I have included a brief job description below to help you better understand the qualifications we are looking for:

Our company places a high value on employee referrals, and we are willing to offer a generous referral bonus to anyone who successfully recommends a candidate that we end up hiring. If you know of anyone who you believe would be a great fit for this role, I would greatly appreciate it if you could provide a recommendation.

Job Title: Workforce Scheduling Manager

Location: OnsiteHouston, TX

Job type: Full time Permanent

Pay Range: $$k - $$$k Yearly/Annually + Benefits

Must-Haves

1Workforce Scheduling of Technicians

2Budget and P&L

3Strong Mechanical Background

4Analytics experience and reporting

5Strong written and verbal communications

Nice-To-Haves

1Experience with Power Generation, Chiller, HVAC

Job Description

Around the world, people, businesses, and countries are striving for a better future: a future that needs power and the right conditions to succeed. We're the team that allows Renewable Energy to get online on time. We are hiring immediately for a highly motivated Workforce Scheduling Manager to be based in one of our major hubs.

This person is directly responsible for coordinating labor to meet customer requirements, maintain a high-quality fleet, and ensure accurate accounting processes within service centers by performing the duties personally or through the team. - a critical role in ensuring we partner in the Energy Transition.

Here are some of the perks and rewards.

• Competitive compensation
• No cost medical plan option available
• Paid training programs and tuition reimbursement
• Sales career growth potential in expertise, leadership, and across territories
• Safety-focused culture

• Manages the team in prioritizing all labor scheduling activities to meet the customer's needs and maintain a high-quality fleet.
• Change Management and process improvement
• Cross Functional leadership experience (operations, sales, logistics etc.)
• Leads the team in delivering world-class customer service, resulting in measurable high-level customer satisfaction.
• Acts daily, having safety as a critical priority for our business, employees, customers, and contractors.
• Ability to use Field Service Lightning and M3; and analyze their reports to utilize workforce group better and share resources from the workforce across the different areas within the BU to reduce subcontractor costs and improve efficiency.
• Collaborates and builds strong relationships with the operations team to build cross-team effectiveness and removes organizational barriers to teamwork and collaboration in the delivery of labor resource requirements.
• Responsible for personnel, including activities involving recruitment, orientation, personal development, discipline, and team building.
• Drives improvements to deliver world-class customer service and best-in-class process efficiency.

• You will have at least five years of experience in operations and management in the rental or utilities industry.
• Proven experience in technical problem solving, working alongside the field & shop schedulers to resolve issues as they arise throughout the day.
• Successful track record and experience in leading operational functions driving consistent improvement in key operational metrics.
• Successful experience in financial management against measurable performance standards, leading/managing an Operations Team.
• Proven Customer focus with a strong sense of urgency for creative solutions.
• Experience in a fast-paced, stressful environment.
• Bachelor's degree or relevant experience