WorkForce Software Technical Implementation Consultant

WorkForce Software, an ADP company, is hiring a Technical Implementation Consultant

• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
• Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities?

Well, this may be the role for you. Ready to make your mark?

As a Technical Implementation Consultant, you will work to deliver our WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each client.

You will spend your day working with project teams to ensure our suite of products are being developed to comply with clients needs and are delivered successfully by configuring the software. A Technical Consultant performs coding, debugging, testing, and troubleshooting. You will continue to develop your skills in consulting, leadership, client relationships, and the knowledge of our products by taking training courses and maintaining certifications.

To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. In person, over the phone and in writing, your communication style is clear and easy for our clients to understand and act on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

• Configuration of the WorkForce Software (WFS) Suite (Time, Scheduling, etc.) according to the client business requirements.
• Comprehension of the WorkForce Software Product configuration requirements (i.e., correct naming conventions and how this impacts the database, customizing templates, troubleshoot settings, proper sequence of product setting implementation)
• Understanding of the project scope and implementation approach for assigned projects
• Guide complex issues including administrative and configuration challenges
• Communicate roadblocks and seek out guidance in a timely manner
• Create complex formulas that leverage mathematical and/or programming skills
• Perform unit and system testing of configured application and ensure test cases pass as described by their requirements

TO SUCCEED IN THIS ROLE: Requirements

• 2-4 years' experience in software implementations
• Minimum 2 years' experience with programming language, preferably JavaScript, HTML and SQL
• Experience implementing or training on a packaged software system or highly complex internally developed application
• Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel
• Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role
• Demonstrates technical aptitude to learn quickly and adapts to new circumstances
• Ability to work on a dynamic, client-focused team and establish excellent working relationships
• Ability to travel up to 10% with the potential for international travel.
• Associates that are located near an ADP or WorkForce office, would be expected to follow the ADP hybrid work model.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above, OR

• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.