Workforce Strategy Manager - 66208 - Ralph Lauren
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WELCOME
ABOUT US
YOUR CAREER
BENEFITS
FIND YOUR OPPORTUNITY
CORPORATE
RETAIL
NORTH CAROLINA CAMPUS
CURRENT EMPLOYEES
Workforce Strategy Manager
Ref #
W178743
State/Region
New Jersey
Department
Retail Stores
Location
United States
City
Nutley
Pay Range: The pay range for this job is $65000 - $100000 annually; actual pay is dependent on experience and geographic location.
Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities.
COMPANY DESCRIPTION
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
POSITION OVERVIEW
The Workforce Strategy Manager uses data and analytics to drive operational efficiency and support business growth and results. The role analyzes field behaviors and store KPIs to identify opportunities to drive efficiency. The role will work with the Retail Operations, Field Leadership team, finance and business partners to establish action plans to convert these opportunities; establishing the optimal payroll model, improve store KPIs and accelerate business growth.
Directly protects gross margin by optimizing payroll (often the largest controllable store expense) through demand-based scheduling and labor model governance.
Improves forecast accuracy and reduces budget variance by building consistent payroll plans, monitoring leading indicators, and recommending in-quarter corrective actions.
Creates measurable ROI by translating productivity and traffic conversion insights into targeted actions that increase sales per labor hour and improve 4-wall contribution.
Strengthens financial controls by standardizing store org structures, census processes, and commission/bonus guardrails-reducing leakage, errors, and compliance risk.
Enables faster executive decision-making with a single source of truth for payroll performance reporting and scenario modeling to support trade-offs and investment cases.
ESSENTIAL DUTIES & RESPONSIBILITIES
Develop and execute company workforce strategy to drive productivity and 4-wall profitability
Lead ongoing census and store org chart evaluation and updates
Accountable for the S&B and productivity performance of division of responsibility
Responsible for creation and management of payroll budget
Lead the communication of payroll performance and workforce strategy to field and business partners
Review data to identify trends and insights and translate the information into strategy
Lead in any necessary change management to optimize the labor model and field engagement
Oversee commission and bonus calculations, payout, and reporting process
Provide the highest level of customer service to the field and home office
Support project implementation and KPI initiatives through facilitation, project management and documentation follow-up
Drive performance metrics and KPIs
Support other projects as assigned to enable Retail Operations and workforce strategy overall functionality
Responsible for the development and performance of Workforce Strategy Analys
EXPERIENCE, SKILLS & KNOWLEDGE
Ability to work under pressure in a fast-paced environment to prioritize tasks and to delegate when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Experience working with retail or frontline teams is highly preferred.
Financial acumen to manage budgets, forecasting and cost optimization.
Collaborative mindset with a proactive approach to problem-solving.
Ability to challenge assumptions, ask the right questions, and explore alternative perspectives
Strong communication skills (listening, written, verbal, facilitation) and build strong relationships cross functionally.
Proficiency in project management tools (Smartsheet or similar); Excellent Excel & Adobe Acrobat skills; Strong Word, Outlook & Adobe Suite
Must be able to work various hours depending on project scope and needs
Ability to travel
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.
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Ralph Lauren is dedicated to providing a comfortable and consciosusly inclusive work enviroment for everyone regardless of gender identity and expression, race, religion, national origin, sexual orientation, age, marital status, disability, or any other category protected by applicable law. If you are vision-impaired or have some disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential acommodations related to applying for employment at Ralph Lauren, please contact Global People Practices at [email protected]
For all other application support inquiries, please contact [email protected]
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