The Contractor shall provide dedicated, senior-level engineering and operational administration for the enterprise Broadcom Automic Workload Automation (UC4) environment. The Contractor is responsible for designing, deploying, automating, and maintainingmission-criticalbatchworkflowsacrosshybridz/OSMainframe,Linux,andWindowsplatforms,ensuringhighreliability and SLA compliance for enterprise business cycles.
AgentConfiguration&Health:Configure,patch,monitor,andtroubleshootUC4targetagentsacrossz/OS/MVS,UNIX/Linux, and Windows server environments.
AutomationEngineAdministration:MonitorAutomationEngine(AE)performance,manageCommunicationProcesses(CP) and Work Processes (WP), maintain queue health, and perform routine database housekeeping.
Transport&ChangeDeployment:Package,validate,andpromoteschedulingobjectsacrossDEV,TEST/QA,andPROD environments using Transport Cases and strict version control.
2.2. MainframeBatchSupport&JCL Operations
JCLMaintenance&Tuning:Review,optimize,anddebugJobControlLanguage(JCL),PROCs,parameteroverrides,and control cards invoked by Automic batch jobs.
Cross-PlatformFileTransferScheduling:Configureandmanageworkloadautomationtasksinvolvingcross-platformdata transfers (NDM/Connect:Direct, SFTP) between mainframe and distributed nodes.
StorageTeamInterfacing:InterfacedirectlywithMainframeStorageAdministratorstotroubleshootstorage-relatedbatch failures, space abends, and tape mount prerequisites.
2.3. ProductionIncidentManagement&AbendResolution
AbendInvestigation:ActasTier2/3escalationpointforproductionbatchcycleabends,analyzingUC4tasklogsandz/OSjob outputs concurrently to resolve failures.
RootCauseAnalysis(RCA):PerformdetailedtechnicalRCAonrecurringjobcancellations,lockups,andscheduledelays; implement preventative logic within workflows.
Early-MorningStabilization:Supportmorningoperationalcheckoutstoensureovernightcriticalpathscompletedsuccessfully prior to business hours.
On-CallIncidentTriage:Participateinascheduledon-callrotationtoresolveSev-1/Sev-2batchworkflowhaltsaccordingto defined SLAs.
3. SECURITY,ACCESS&CHANGEGOVERNANCE
PrivilegedAccessCompliance:Operatewithinenterpriseleast-privilegesecuritypoliciesacrossAutomicWebInterface(AWI) user privileges and z/OS access controls.
DataIntegrity:Ensurebatchjobsecurityparameters,credentials,andencryptedvariablesaresafeguardedinaccordancewith corporate data protection standards.
ITILAlignment:ComplywithenterpriseITILstandardsforIncident,Problem,andChangeManagement(e.g.,ServiceNow); ensure all production schedule modifications have approved change tickets.
4. QUALIFICATIONS&TECHNICALCOMPETENCIES
Experience:Minimum5+yearsdedicatedexperienceadministeringandengineeringBroadcomAutomicAutomation(UC4v12 or higher).
SchedulerMastery:DeepexpertiseinAutomicAutomationEngine,AutomicWebInterface(AWI),ScriptingLanguage,agent administration, and Transport Cases.