Workplace Coordinator, Facilities Operations

This role owns the day-to-day operations of an assigned office location, ensuring a safe, functional, and welcoming workplace for employees and visitors. The Workplace Coordinator serves as the primary onsite facilities representative, partnering closely with leadership, vendors, landlords, and cross-functional teams to deliver an exceptional employee experience.

• Own daily operations of an assigned workplace location, ensuring the office is clean, organized, fully operational, and ready to support employees
• Serve as the first point of contact for Tier 1 facilities issues including basic troubleshooting, coordinating repairs, and escalating complex issues as needed
• Manage relationships with building management, service providers, and vendors to ensure timely completion of maintenance, repairs, and workplace services
• Coordinate office services including mail, shipping, supplies, pantry management, furniture requests, and general workplace support
• Conduct regular workplace inspections to proactively identify and resolve issues before they impact employees
• Partner with Facilities, IT, Security, & HR teams to support workplace projects and operational initiatives
• Support office events, employee engagement initiatives, and workplace programs
• 3+ years of experience in workplace operations, office management, facilities coordination, or a related field
• Experience supporting Tier 1 facilities operations including coordinating repairs and responding to workplace issues
• Experience managing vendors, service providers, work orders, and service level expectations
• Strong organizational and time management abilities with the ability to prioritize multiple tasks in a fast-paced environment
• Proficiency with Microsoft Office Suite and workplace management systems such as ServiceNow, Envoy, or FM:Systems
• Strong customer service mindset with outstanding written and verbal communication skills
• Ability to lift up to 25 lbs and move throughout the office as needed