Workplace & Executive Services Manager

Kapnick & Company, Inc

Maumee, OH

JOB DETAILS
SKILLS
Administrative Management, Administrative Skills, Board Meeting, Building Systems, Coaching, Communication Skills, Continuous Improvement, Customer Relations, Employee Orientation, Executive Assistant Skills , Facilities Management, Insurance, Leadership, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Office Management, Operational Improvement, Operational Strategy, Organizational Development/Management, Organizational Skills, Plan Meetings, Presentation/Verbal Skills, Process Development, Process Improvement, Project/Program Management, Standards Development, Systems Administration/Management, Team Lead/Manager, Team Player, Vendor/Supplier Relations, Writing Skills
LOCATION
Maumee, OH
POSTED
12 days ago

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Job Type

Full-time

Description

At Kapnick Insurance, we believe exceptional workplace experiences create stronger teams, better collaboration, and lasting client relationships. Were looking for a highly organized, proactive, and people-focused leader to help shape the day-to-day experience across our offices while serving as a trusted partner to executive leadership.

This is more than an administrative role its an opportunity to build and elevate a workplace services function that impacts employees, clients, and visitors every day.

What Youll Do

As the Workplace & Executive Services Manager, youll lead workplace operations and executive coordination across multiple office locations. Youll oversee a team of Workplace Coordinators, drive operational consistency, and help create an engaging, professional, and high-performing environment companywide.

In this role, you will:

  • Partner closely with executive leadership to coordinate key meetings, communications, and organizational initiatives
  • Lead and develop the Workplace Coordinator team across all locations
  • Create consistent workplace standards, systems, and service experiences
  • Oversee office operations, facilities coordination, vendor relationships, and shared workplace tools
  • Coordinate leadership meetings, company events, board meetings, and off-site experiences
  • Drive process improvements and identify opportunities to increase efficiency and organization
  • Help shape a welcoming, engaging, and service-oriented employee experience

What Makes This Role Unique

This position combines:

  • Executive partnership and organizational coordination
  • Multi-location workplace operations leadership
  • Team management and coaching
  • Employee experience and culture support
  • Process improvement and operational strategy

If you enjoy building systems, improving experiences, leading people, and keeping fast-moving organizations running smoothly, this role offers significant visibility and impact.

Requirements

What Were Looking For

Required Qualifications

  • 5+ years of administrative, office management, workplace operations, or executive support experience
  • Experience leading administrative or operational teams
  • Strong organizational and project management skills
  • Exceptional professionalism, discretion, and judgment
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong written and verbal communication skills
  • Proficiency with Microsoft Office including Outlook, Word, Excel, and Teams

Preferred Qualifications

  • Experience supporting multi-location office operations
  • Experience with workplace systems and office management tools
  • Associates or Bachelors degree (or equivalent experience)

Work Environment & Schedule

  • Full-time, MondayFriday
  • In-office role with travel between office locations and company events as needed
  • Collaborative, fast-paced, and highly team-oriented environment

Success in This Role Looks Like

  • A consistent, high-quality workplace experience across all offices
  • Strong executive and employee satisfaction
  • Streamlined processes and improved operational efficiency
  • A highly engaged and well-developed Workplace Coordinator team
  • Well-executed meetings, events, and workplace operations

Why Join Kapnick Insurance?

At Kapnick, we value collaboration, innovation, service excellence, and continuous improvement. Youll have the opportunity to make a visible impact on both employee experience and organizational effectiveness while working alongside a supportive leadership team.

If youre energized by creating exceptional workplace experiences and helping organizations operate at their best, wed love to hear from you.

About the Company

K

Kapnick & Company, Inc