Workplace Experience Concierge

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• Dansk Deutsch English - US Español - ES Español - MX Français - Canada Français - France Italiano Nederlands Norsk Bokmål Polski Português - Brasil Português - PT Român Slovenina, Slovenský Jazyk Suomi, suomen kieli Svenska Ting Vit Türkçe etina, eský jazyk - - Workplace Experience Concierge Workplace Experience Concierge Référence du poste 272770 Posté 23-avr-2026 Ligne de service GWS Segment Type de rôle À plein temps Centres d"intérêt Administration/Assistanat Localisation(s) San Jose - California - United States of America About the Role: As a CBRE Concierge, you will assist guests, customers, and tenants with business and personal needs. This includes making reservations, scheduling transportation services, and providing recommendations on local attractions. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building in the San Jose area. This role is Monday - Friday approximately 9:00 - 6:00. (Some flexibility will be needed to cover business needs from time to time.) This role will be the "Front Face"/ Receptionist for one of our premier clients in the Travel Industry. To be successful in this role you will need to have excellent time management skills be polished and articulate as this is a role that will work regularly with C-Suite/ Executives. What You'll Do: Be the first point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Record and log service requests and track the statuses. Provide administrative aid to management as needed. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Respond to requests in a timely manner. Deliver world-class customer service to all individuals in the facility. Encourage guests and tenants to refer personal and business associates to the location. Build and maintain a database of local business recommendations. This includes preferred transportation sources, dining, entertainment, etc. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Acknowledge inquiries or complaints from clients, co-workers, and supervisors. Provide solutions in a professional customer service-driven manner. Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives. May establish new techniques to ensure the team is able to meet its objectives. Has a direct impact on the team objectives as well as the objectives of related teams. Ensure personal and team outcomes have a positive impact on customer objectives. Lead by example and model behaviors that are consistent with CBRE RISE values. What You'll Need: High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred. in-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required. Requires the ability to explain complex concepts or sensitive information. Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Excellent organizational skills with an inquisitive mindset. Why CBRE? We value a culture of respect, integrity, service and excellence that crafts our approach to every opportunity! We are guided by the needs of the cities we inhabit, the communities we build, and the world we thrive in. Competitive pay and benefits including Medical, Dental, Vision, PTO, 401k, and more that start 1st of the month. Internal advancement available after 6-month mark. FORTUNE Most Admired Company #1 in real estate for third consecutive year; Ten years in a row on the list. Forbes Named one of the best large employers in America and one of the World"s Best Employers CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum pay for the Concierge position is $21.65 per hour and the maximum pay for the Concierge position is $24.00 per hour. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. Host Host is a service line of CBRE, the world"s largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it. Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host's scalable product suite includes concierge-quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology platform. The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services. Find out more Postuler Partager cet emploi : Partager Partager Workplace Experience Concierge avec LinkedIn Partager Workplace Experience Concierge avec Twitter Partager Workplace Experience Concierge avec un ami par courriel Retour Joignez-vous à notre communauté de talents Keep up to date with exciting career opportunities and the latest news. 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