Deliver a world-class customer service experience to employees and guests.
Support the Workplace Experience function within the designated building.
Provide exceptional service to clients, employees, and visitors.
Help maintain a welcoming, efficient, and engaging workplace environment.
What You'll Do Create a Welcoming and Seamless Experience
Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information.
Provide front desk and reception coverage as needed, ensuring the welcome area is warm, professional, and efficiently managed.
Greet all building entrants with warmth and professionalism, whether in person, by phone, or through digital channels.
Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset.
Conduct regular floor walks to monitor safety, room standards, and colleague needs.
Identify opportunities to assist before requests are made.
Work collaboratively within a small, supportive team.
Respond to employee and visitor inquiries or issues professionally and escalate when needed.
Raise and follow through on maintenance and housekeeping work orders.
Support workplace services, including:
Mail handling
Office supplies
Colleague onboarding
Coordinate with vendors to support service delivery and workplace operations.
Deliver Smooth & Engaging Events
Organize and support on-site events, including:
Space bookings
Event setup
Coordination with Facilities and Dining teams
End-to-end event support
Deliver monthly themed community events that celebrate seasonal and local culture.
Create engaging workplace experiences that encourage participation and connection.
Serve as the communication hub for events, ensuring all relevant teams are aligned and informed.
Support Safety & Security
Follow all site-specific security and emergency procedures.
Communicate promptly with appropriate teams regarding safety and security matters.
Share information clearly and follow manager guidance.
Use established procedures to address day-to-day workplace challenges.
What You'll Bring
Degree or relevant experience.
Up to 2 years of experience in:
Customer service
Hospitality
Facilities
Administrative support
Ability to follow established routines and workplace standards accurately.
Strong communication skills.
Clear, approachable, and confident communication style.
Working knowledge of Microsoft Office Suite.
Excellent organizational skills.
Curiosity and a proactive mindset.
Interview Process
1 2 virtual interviews
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Numbers & Facts
Location
Atlanta, GA
Industry
Computer/IT Services
Salary
$24–$25.50 Per Hour
Company Size
100 to 499 employees
Year Founded
2000
Website
http://metasysinc.com/
About Company
With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.
Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.
We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.
Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.
If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.
Skills
Administrative Skillsunmatched
Background Investigationunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Facilities Managementunmatched
Follow Throughunmatched
Housekeeping/Cleaningunmatched
Microsoft Officeunmatched
Onboardingunmatched
Organizational Skillsunmatched
Procedure Developmentunmatched
Process Managementunmatched
Safety Standardsunmatched
Security Protocolsunmatched
Service Deliveryunmatched
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