Job Description
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Job Title: Workplace Experience Coordinator
Job Location: East Setauket, NY (Onsite)
Job Duration: 5 Months (Possible conversion)
Work Schedule: Monday to Friday, 8:00 AM - 5:00 PM
Position Overview
The Workplace Experience Coordinator is responsible for delivering a world-class customer service experience to employees, visitors, and clients. This client-facing role supports workplace operations, vendor coordination, administrative functions, and facility services while ensuring a positive workplace environment.
Key Responsibilities
Workplace Operations
Required Qualifications
Must-Have Skills
Preferred Skills
Work Environment
Typical Daily Activities
Interview Process
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Job Title: Workplace Experience Coordinator
Job Location: East Setauket, NY (Onsite)
Job Duration: 5 Months (Possible conversion)
Work Schedule: Monday to Friday, 8:00 AM - 5:00 PM
Position Overview
The Workplace Experience Coordinator is responsible for delivering a world-class customer service experience to employees, visitors, and clients. This client-facing role supports workplace operations, vendor coordination, administrative functions, and facility services while ensuring a positive workplace environment.
Key Responsibilities
Workplace Operations
- Serve as the first point of contact for employees, visitors, and guests.
- Welcome visitors in a professional and friendly manner.
- Issue visitor and parking passes while following security procedures.
- Support workplace services and daily office operations.
- Coordinate onboarding activities for new employees.
- Manage workplace inventory and office supplies.
- Provide canteen and workplace amenity support.
- Answer and direct phone calls professionally.
- Respond to employee, guest, and client inquiries.
- Resolve service requests and complaints with a customer-focused approach.
- Provide clear and timely communication through email and phone.
- Manage purchase orders (PO Management).
- Support vendor and supplier coordination.
- Assist with work order administration and tracking.
- Maintain workplace documentation and records.
- Support special projects and ad hoc assignments.
- Coordinate meetings, catering, and lunch arrangements.
- Organize on-site events and workplace activities.
- Secure event space and oversee room setup and breakdown.
- Arrange recreational, dining, and business activities as requested.
- Coordinate with vendors providing workplace services and supplies.
- Support janitorial and maintenance work order requests.
- Monitor workplace services to ensure smooth daily operations.
- Follow property-specific safety, security, and emergency procedures.
Required Qualifications
- High School Diploma or GED.
- 0-2 years of relevant work experience.
- Strong customer service orientation.
- Ability to follow established procedures and work routines.
- Basic problem-solving skills.
- Strong organizational and multitasking abilities.
- Effective verbal and written communication skills.
- Working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Must-Have Skills
- Adaptability and flexibility to perform a variety of tasks.
- Strong willingness and ability to learn.
- Professional and positive attitude.
- Excellent customer service skills.
- Strong verbal and written communication skills.
Preferred Skills
- Administrative experience.
- CMMS (Computerized Maintenance Management System) experience.
- Purchase Order (PO) Management experience.
- Vendor management experience.
Work Environment
- Client-facing professional environment.
- Combination of independent work and team collaboration.
- Fast-paced workplace requiring strong organizational and communication skills.
Typical Daily Activities
- Purchase Order (PO) management.
- Vendor management and communication.
- Work order management and follow-up.
- Responding to phone calls and emails.
- Providing customer service support.
- Coordinating workplace services and requests.
- Managing office supplies and inventory.
- Supporting meetings, events, and catering coordination.
Interview Process
- Round 1: Virtual interview via Microsoft Teams with Hiring Manager.
- Round 2: In-person interview with client (if required).
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Numbers & Facts
| Location | East Setauket, NY |
| Industry | Computer/IT Services |
| Salary | $30–$33 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 2000 |
| Website | http://metasysinc.com/ |
About Company
With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.
Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.
We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.
Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.
If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.
Skills
- Administrative Skillsunmatched
- Background Investigationunmatched
- Catering Servicesunmatched
- Communication Skillsunmatched
- Computerized Maintenance Management System (CMMS)unmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Documentationunmatched
- Emergency Proceduresunmatched
- Event Managementunmatched
- Facilities Managementunmatched
- High School Diplomaunmatched
- Inventory Managementunmatched
- Maintenance Servicesunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft Outlookunmatched
- Microsoft PowerPointunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Onboardingunmatched
- Operational Supportunmatched
- Operationsunmatched
- Order Managementunmatched
- Organizational Skillsunmatched
- Plan Meetingsunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Procedure Developmentunmatched
- Purchase Ordersunmatched
- Telephone Skillsunmatched
- Time Managementunmatched
- Vendor/Supplier Managementunmatched
- Writing Skillsunmatched
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