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Workplace Experience Coordinator

Metasys Technologies

New York, NY

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JOB DETAILS
SALARY
$28–$29 Per Hour
SKILLS
Background Investigation, Catering Services, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Event Management, Follow Through, High School Diploma, Interpersonal Skills, Leadership, Maintenance Services, Medical Office Administration, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Operations Management, Organizational Skills, Plan Meetings, Problem Solving Skills, Property Management, Service Delivery
LOCATION
New York, NY
POSTED
2 days ago
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Job Title: Workplace Experience Coordinator
Job Location: New York, NY (Onsite)
Job Duration: 3 Months (Potential for extension or conversion)
Schedule: Hours 8 5, 40 hours/week (standard business hours, slight flexibility possible)

Job Description:
Pre-Screening Questions
  • Describe your experience in high-end customer service or hospitality
  • How do you handle multiple priorities at a busy front desk?
  • Provide an example of delivering a white glove experience
  • Are you comfortable working fully onsite in NYC?
  • What systems/tools have you used for visitor management or scheduling?

Work Environment
  • Professional, high-visibility corporate office
  • Hospitality-driven, client-facing role
  • Requires polished presence, attention to detail, and proactive service
  • Part of Workplace Experience/Facilities team supporting employees, clients, and visitors
  • Collaboration with office leadership, facilities, and vendors (catering, building management)

Typical Responsibilities
  • Greet and welcome employees, clients, and guests professionally
  • Manage front desk operations (sign-in procedures, visitor management)
  • Coordinate meeting room bookings, setup, and readiness
  • Perform daily workplace checks (cleanliness, supplies, catering setup)
  • Handle incoming calls, emails, and service requests
  • Support events and meetings as needed
  • Partner with facilities/vendors to resolve issues promptly
  • Deliver seamless white glove visitor experience

Required Skills
  • Exceptional customer service and interpersonal skills
  • Strong organizational and multitasking abilities
  • Professional presence and communication skills
  • Calm, solution-oriented approach in fast-paced environments
  • High attention to detail
  • Proactive mindset with strong follow-through

Preferred Skills
  • Hospitality or hotel front desk/reception experience
  • Corporate office/workplace services background
  • Event coordination or meeting support experience
  • Familiarity with concierge-style service delivery

Qualifications
  • Experience: 2+ years in front desk, hospitality, or customer-facing role
  • Education: High school diploma required; Associate/Bachelor s degree preferred
  • Software Skills: Microsoft Office (Outlook, Teams, Excel, Word), calendar/room booking systems
  • Licenses/Certifications: Not required

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

About the Company

M

Metasys Technologies

With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.

Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.

We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.

Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.

If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2000
WEBSITE
http://metasysinc.com/

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