Workplace Experience Coordinator

Workplace Experience Coordinator

Job ID

289774

Posted

20-Aug-2026

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service, Facilities Management

Location(s)

Palo Alto - California - United States of America

About the Role:

Join CBRE as a Workplace Experience Coordinator - Where Hospitality Meets Innovation!

Are you passionate about creating exceptional experiences? As a Workplace Experience Coordinator at CBRE, you'll be the heartbeat of a dynamic, modern workplace, delivering world-class service that makes every employee and guest feel welcomed, supported, and inspired.

In this on-site role, you will support our client in Palo Alto within the Industrial, Logistics & Defense sector, providing workplace experience support across both office and lab environments. Serving as a key point of contact, you'll partner closely with client stakeholders, employees, and vendors to create a seamless workplace experience while ensuring the space operates efficiently and reflects the client's culture and business objectives.

In this role, you'll be more than a point of contact. You'll be a culture champion, a problem-solver, and a brand ambassador. You'll help shape the daily experience of the workplace by ensuring every interaction reflects CBRE's commitment to excellence, hospitality, and innovation.

What You'll Do:

• Welcome with Warmth: Serve as the first point of contact for everyone entering the facility. Greet guests with a friendly and professional demeanor. Issue visitor and parking passes, and ensure all security protocols are followed.
• Be the Voice of the Office: Answer incoming calls with confidence and professionalism. Create engaging presentations and speak comfortably to groups of various sizes.
• Conduct Site Walk-Throughs: Perform routine walk-throughs of office and lab spaces to identify maintenance, janitorial, safety, and workplace experience concerns.
• Curate Experiences: Arrange and confirm dining, recreational, and business activities - making every request feel effortless and personalized.
• Keep Things Running Smoothly: Manage janitorial and maintenance work orders, coordinate mail and office supply services, and support onboarding for new employees.
• Solve with a Smile: Respond to inquiries and resolve concerns from employees, guests, and coworkers with a customer-first mindset.
• Bring Events to Life: Assist with planning and executing on-site events from start to finish - including space reservations, setup, teardown, and logistics.
• Prioritize Safety: Follow all property-specific emergency and security procedures, and ensure the right people are notified to maintain a safe environment.
• Partner with Vendors: Coordinate with external service providers to ensure timely and high-quality delivery of goods and services.
• Communicate Clearly: Share detailed information with your team and follow direction from leadership with precision and professionalism.
• Make an Impact: Use established procedures to solve day-to-day challenges while contributing to a positive, high-performing workplace culture.

What You'll Need:

• A High School Diploma or GED, plus up to 2 years of experience in a customer-focused or administrative role - enthusiasm and a service mindset matter most.
• A strong ability to follow established routines while staying flexible and proactive in a dynamic workplace.
• Clear and confident communication skills to interact effectively with colleagues, clients, and guests.
• Familiarity with Microsoft Office tools like Word, Excel, and Outlook - you don't need to be an expert, just comfortable navigating digital workflows.
• A naturally organized and curious mindset - someone who enjoys solving problems, improving processes, and learning new things.
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

Competitive Benefits: CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.

Professional Development: We are committed to investing in employee growth and development through training programs, certifications, and mentorship opportunities.

Career Advancement: As a global leader in commercial real estate services, CBRE provides strong opportunities for career progression and advancement.

California Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Workplace Experience Coordinator position is $28.00 hourly and the maximum salary for the Workplace Experience Coordinator position is $29.81 hourly. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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