Job Description
The Workplace Guest Experience Coordinator is responsible for the day-to-day operation and administrative activities at multiple buildings within the district. Leads Supervisors to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned buildings.
Pay: $25/HR
The pay listed is the hourly/salary rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management
Responsible for the day-to-day operation and administrative activities at multiple buildings within the district. Leads Supervisors to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned buildings.
Responsibilities:
- Reception
- Coverage of Reception duties, as needed
- Copying, scanning, shipping, and scheduling meetings
- Updating floor plans, as needed
- Event Coordination
- Coordinate needed event staff (janitorial, security, valet, engineering, etc.) and create work schedules for events
- Coordinate load-in and setup of external vendors; facilitate the collection of vendor documentation (certificates of insurance, permits, etc.)
- Assist with event set-ups, including space preparation (moving furniture, placing event/restroom signage, stanchions, etc.)
- Assist with set-up/break-down of courtyard furniture (cushions, covers, etc.)
- Generate, process, and track estimates and invoices for internal/external events
- Upkeep of event storage room and contents
- Update and maintain Screenings & Events calendar
- Maintain visitor security procedures including signing in/out and issuing of visitor passes
- Safety and Emergency Response
- First Aid Attendant and Fire Warden (Training to be provided)
- Initiate response procedures in the event of an emergency
- Assist with evacuation procedures, in the event of an emergency
- Facilities Support
- Escort contractors, as needed
- Order food/beverages as requested for meetings
- Order groceries and supplies, as needed
- Refill snack dispensers
- Coverage of reception duties, as needed
- Assist with the coding of invoices for general office and facilities
- Interface with vendors as needed/requested to resolve billing inquiries and discrepancies
- Assist with creating, tracking and resolving work orders
- Update and maintain bulletin boards in common spaces
- Maintain office supply cabinets and areas; order supplies as needed and/or requested by the office staff
- Maintain copier areas and order supplies as needed. Contact vendors as needed for copier repairs/maintenance
- Maintain a working inventory of conference room furniture and supplies for meetings and events; conduct regular inspections to maintain functionality and aesthetic integrity of conference facilities and equipment
- Assist with conference room set-ups for meetings and luncheons
- Assist with day to day tasks of coordinating facility maintenance and operations
- Workspace set-up for new-hires/visitors
- Workspace clean-up for departures (employees/visitors)
- Any and all other duties as assigned
Qualifications:
- Must be proficient in Microsoft Office (Excel, Word, Outlook)
- Must have clear and professional communication skills
- Must be able to multi-task and balance many different projects at one time
- Must be able to stay organized in a fast-paced environment
- Must have a hands-on approach to all work and projects
- Must be able to work well with all teams
- Must be able to problem-solve throughout complex projects
- 2-3 years of experience working in a Facilities/Maintenance environment
- Experience in a Studio/Production environment preferred
Numbers & Facts
| Location | Los Angeles, CA |
| Job Type | Full-time |
| Industry | Business Services - Other |
| Company Size | 10,000 employees or more |
| Year Founded | 1909 |
| Website | http://www.abm.com/ |
About Company
ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.
We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.
Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.
Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.
With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.
With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)
Skills
- Billingunmatched
- Calendar Managementunmatched
- Communication Skillsunmatched
- Conference Managementunmatched
- Construction Inspectionunmatched
- Contract Requirementsunmatched
- Copying Machinesunmatched
- Cost Controlunmatched
- Documentationunmatched
- Emergency Responseunmatched
- Event Managementunmatched
- Facilities Managementunmatched
- Facilities and Maintenanceunmatched
- First Aidunmatched
- Food and Beverage Industryunmatched
- Furnitureunmatched
- Furniture Movingunmatched
- Insurance Documentationunmatched
- Inventory Managementunmatched
- Maintain Complianceunmatched
- Maintenance Servicesunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft Outlookunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Order Suppliesunmatched
- Organizational Skillsunmatched
- Plan Meetingsunmatched
- Problem Solving Skillsunmatched
- Procedure Developmentunmatched
- Production Systemsunmatched
- Quality Controlunmatched
- Quality Managementunmatched
- Quality Metricsunmatched
- Reconciliationunmatched
- Regulatory Complianceunmatched
- Schedule Developmentunmatched
- Team Playerunmatched
- Vendor/Supplier Relationsunmatched
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