JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Check out how you'll make a difference everyday:

Site Management

• Triage all work requests to respective parties and ensure we are following up in a timely manner.
• The single point of contact for any service requests, providing status updates as needed.
• Manage all colleague inquiries and issues tactfully and confidently.
• Conduct daily site walks to assess site and floor conditions.
• Work with Conference Solutions to ensure meeting rooms and collaboration spaces are in ‘ready-to-use’ condition whenever unoccupied.
• Provide support and backup for site facilities coordinator as needed.
• Provide support and back up for Conference team by booking rooms, triaging colleague requests, and overall conference tasks i.e., food deliveries, conference room facilities requests, and room set up.
• Ensure office, kitchenette, and pantry equipment is in good working condition.
• Liaise and work collaboratively with colleagues (FM, Engineering, Project Mgmt.) and vendors to support the functionality of the workspace – One Team
• Ensure services are delivered within SLA’s and compliant with applicable laws, rules, and regulations.

Task/Responsibilities

• Ensure services are delivered within SLA’s and compliant with applicable laws, rules, and regulations.
• Work with Client on colleague engagement initiatives – provide biweekly site tours for new hires and assist with events as requested.
• Trusted advisor for all colleague and contractors provides connection to site resources, services, and amenities.
• Consolidate all colleague issues and generate monthly report.
• Monitor facilities email inbox where necessary.
• Assist with badging process where necessary.
• Support the arrival experience of colleagues and guests.

Colleague Service & Communications

• Be recognized and identified as the go-to or host of the office.
• Greet colleagues, using names when possible.
• Visibly engaged - to be attuned with colleagues, build meaningful relationships, and develop trusted advisor status with colleagues.
• Share communications collaterals with the JLL team.
• Receives and responds to all requests (verbal, email) or issues within one day of receipt, including a personal follow-up to ensure questions/requests are answered. 
• Prioritize urgent issues / emails.
• Provide intuitive workplace delivery, anticipating colleague needs.

Internal JLL and Administrative Duties

• Support the Employee Readiness workstream for transitions.
• Onboarding support and Concierge – White Glove Onboarding Program
• Join Central Team Communities of Practice as time allows.
• Administer workplace policies (clean desk, appropriate use of space, etc.)
• Additional duties as assigned by the Facility Manager and/or client.

Who will thrive in this role?

Required

Location:

On-site –Orlando, FL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. Weendeavourto keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –you mayemail us at accomodationrequest@am.jll.com.This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.