Workplace Technology Engineer

Workplace Technology Engineer

The Workplace Technology Engineer / Product Analyst supports the Workplace Technology Architect in delivering and scaling conference room and workplace collaboration solutions. This role is responsible for day-to-day product execution, standard implementation, and operational enablement, ensuring workplace technology solutions are deployed consistently, supported effectively, and continuously improved.

Responsibilities

Product Execution & Coordination

Work with Architectural lead to develop workplace standards through interoperability and compatibility design standards for A/V Infrastructure.

Execute against the workplace technology roadmap and backlog

Coordinate deployments, upgrades, and changes across conference room environments

Track deliverables, risks, and dependencies across multiple initiatives

Standards Implementation

Apply defined standards, configurations, and reference designs to real-world deployments

Ensure all room builds and updates align with approved architecture and technology stacks

Validate configurations and support quality checks before production rollout

Operational Enablement

Work closely with operations teams to ensure solutions are deployable, supportable, and documented

Develop and maintain:

Build guides

Configuration templates

Support documentation and runbooks

Assist with incident triage and root cause analysis for workplace technology issues

Continuous Improvement

Gather feedback from users and operations to identify improvement opportunities

Support pilots, testing, and validation of new technologies and capabilities

Help refine standards and configurations based on real-world performance

Vendor & Technology Coordination

Coordinate with vendors, integrators, and internal teams during deployments

Assist with validation of new hardware, firmware, and platform updates

Scope & Impact

Supports delivery of firm-wide conference room and workplace technology solutions

Enables consistent implementation of standards across hundreds of rooms and devices

Improves operational efficiency through documentation, repeatability, and process discipline

Acts as a key bridge between architecture, engineering, and operations

Qualifications & Experience

5+ years related experience with 3+ years domain experience (AV and unified comms segment)

Bachelor's degree from an accredited college or university is preferred. Minimum of a high school diploma or GED required.

Experience with AV/UC, conference room technologies, or workplace IT systems

Familiarity with platforms such as Microsoft Teams Rooms, Webex, or similar

Strong attention to detail in configuration, documentation, and standardization

Ability to manage multiple workstreams and coordinate across teams

Strong troubleshooting and problem-solving skills

Consistent, standards-aligned deployment of workplace technology solutions

Reduced operational friction through clear documentation and repeatable processes

Effective execution of projects and backlog items

Contribution to continuous improvement of user experience and system reliability

Some travel needed - 10%

KPMG LLP ("KPMG") seeks a contractor in the United States to provide service to KPMG through one of our contracted employer/agency service providers. All applicants for any KPMG role are expected to act with integrity, professionalism, and personal responsibility to uphold the firm's respectful and courteous work environment. All applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Nothing herein shall be deemed to create an employer-employee relationship between contractor and KPMG, nor shall contractor be considered a representative or agent of KPMG.

KPMG LLP and its subsidiaries comply with all local/state regulations in regard to displaying pay rate ranges. The pay rate range(s) displayed is/are specifically for those contracted who will perform work in or reside in the location(s) listed, if selected for the role. Pay is determined based on a variety of factors including market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), and specific location, for example. Additionally, applicants may be required to apply and become employed by a service provider utilized by KPMG, and final pay rate(s) and/or eligibility for additional benefits may be determined by such provider.

KPMG LLP, its subsidiaries, and its agency service providers (including, but not limited to, MBO Partners Inc., Magnit LLC, and TalentBurst Inc.) are equal opportunity employers/contractors. All qualified applicants are considered without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, or other legally protected status.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.