Budget Management, Budgeting, Customer Relations, Legal, Maintain Compliance, Maintenance Services, Operations Management, Policy Development, Policy Implementation, Procedure Development, Procedure Implementation, Regulations, Risk, Risk Analysis, Safety/Work Safety, Service Delivery, Service Level Agreement (SLA), Team Lead/Manager, Testing, Time Management, Vehicle Fleets, Workshop Management
We are looking for a Workshop Manager to be responsible for the day to day management of the workshop, ensuring effective and efficient delivery of scheduled maintenance, unscheduled maintenance and inspections of the fleet; ensuring compliance to Vehicle and Operator Services Agency (VOSA) regulations and Operating Licence.
- Responsible for ensuring all inspections, maintenance and testing is carried out on time and in accordance with legislation and law
- Effectively manage a team of operational staff in the delivery of planned maintenance, unscheduled maintenance and tests and inspections
- Responsible for a service budget of the delivery of maintenance, repairs and inspection services
- Responsible for implementing policies, procedures and processes to ensure the safe and efficient operation of the workshop
- Responsible for all aspects of Health & Safety in the work place, including Risk Assessments, condition checks
- To ensure a customer focused service delivery, ensuring works are completed with agreed timescales and to agreed standards
- Maintain levels of productivity in line with commercial garage operations Staff absence rates within corporate targets
- Deliver services within budget, meeting income and efficiency targets
- Generation of new income from the delivery of commercial services
- Maintain low levels of H&S incidents and risk Meeting planned maintenance, unscheduled maintenance, Mot's and inspections in accordance with service level agreements Improvement to the reporting of issues effecting the streets of Plymouth
- Reduction in complaints and improved department reputation