Required Skills & Experience:-
Two (2) years of customer service experience.
-Incumbents will possess good organizational skills as well as good written and oral communication skills.
-Maintains strict confidentiality of information and exhibits good customer service skills, including the ability to work as a collaborative team member.
-Understanding of and has demonstrated the ability to use ticket tracking software and related tools for documentation of operations.
-Possess flexibility with workloads to accommodate special projects or requests and high priority orders.
-Understanding of computer-related terminology (CPU, Internet, Networking, Client/Server, LAN/WAN, etc.) in order to provide evaluation of customer requests to match needs with appropriate IT solutions (hardware or software).
-Must be able to tolerate bending, stooping, kneeling, squatting, and working with his or her arms above shoulder level.
-Must be able to lift seventy-five pounds or more.
-Must be able to distinguish colors.
Compensation:$20 hourly DOE We look forward to reviewing your application. We encourage everyone to apply - even if every box isnt checked for what you are looking for or what is required.
PDSINC, LLC is an Equal Opportunity Employer.
Numbers & Facts
Location
Jacksonville, FL
Skills
CPU (Central Processing Unit)unmatched
Communication Skillsunmatched
Computer Workstationsunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Lift/Move 70 Poundsunmatched
Local Area Network (LAN)unmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Team Playerunmatched
Wide Area Network (WAN)unmatched
Writing Skillsunmatched
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