Job Description
Amazon Web Services (AWS) Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges.
We are looking for a Specialist Solutions Architect for Messaging Services to be the go-to technical expert for Amazon SQS, Amazon SNS, and Amazon MQ. You will work directly with customers navigating the world of asynchronous communication, whether they are decoupling microservices, building real-time notification platforms, or migrating from on-premises message brokers to the cloud. Your deep expertise in messaging patterns and protocols will help organizations choose the right tool for the job and architect solutions that are reliable, cost-effective, and built to grow.
This is not a generalist role. You will be the subject matter expert for the broader messaging ecosystem, including open-source technologies like RabbitMQ, Apache ActiveMQ, and MQTT-based architectures. You will guide customers through trade-offs between managed services and self-managed alternatives, helping them modernize legacy messaging infrastructure while maintaining the guarantees their applications depend on.
You will be joining a team of specialists who obsess over helping customers solve real problems. We share knowledge freely, contribute to the broader technical community, and take pride in being the bridge between product teams and the field.
Key job responsibilities
Act as the primary technical advisor for messaging and event-driven architecture engagements across AWS customers worldwide
Design and validate architectures using Amazon SQS, Amazon SNS, Amazon MQ, and related services (EventBridge, Kinesis) tailored to customer workloads
Guide customers migrating from on-premises message brokers (RabbitMQ, ActiveMQ, IBM MQ, TIBCO) to AWS managed messaging services
Develop reference architectures, patterns, and best practices for pub/sub, point-to-point, fan-out, and event-driven integration scenarios
Partner with AWS service teams (SQS, SNS, MQ) to influence product roadmaps based on customer feedback and field observations (PFRs)
Create technical content including blog posts, workshops, re:Invent sessions, and whitepapers that establish thought leadership in the messaging space
Collaborate with account teams, GTM specialists, and other SSAs to identify messaging-related opportunities and accelerate customer adoption
Engage with the open-source community and help customers understand when managed services versus self-hosted solutions best fit their needs
Develop and deliver field enablement materials for the broader SA population to help them integrate messaging solutions into customer architectures
Represent the voice of the customer by surfacing insights, patterns, and gaps to service teams to drive product improvements
Numbers & Facts
| Location | Arlington, VA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles