Wx Field Manager (CT)

Homeworks Energy

New Haven, CT

JOB DETAILS
SALARY
$85,000–$105,000 Per Year
SKILLS
Billing, Communication Skills, Customer Experience, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Dental Insurance, Diversity, Employee Assistance Plan, English Language, Fast Food, Health Insurance, Maintain Compliance, Microsoft Office, OSHA, Operations Management, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Quality Assurance, Quality Control, Quality Management, Regulations, Team Lead/Manager, Team Player, Time Management, Vision Plan, Warehousing, Weatherization, Willing to Travel, Writing Skills
LOCATION
New Haven, CT
POSTED
Today

Weatherization Field Manager

Position Type: Full-time, salary position that is eligible for performance bonuses.

Job Summary:

The Field Manager is responsible for managing 10-20 trucks and the day-to-day operations in the field, ensuring adherence to safety protocols, great customer experience, and production.

Essential Functions:

The Essential Functions are representative, but not all-inclusive, of the knowledge, skills, and abilities required to perform this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

  • Team Supervision:
    • Manage and support the team.
    • Assist Branch Manager in morning operations.
    • Conduct site visits as booked by the customer service team.
    • Conduct surprise site visits on the crews and conduct safety inspections.
    • Work with Quality Assurance Supervisor on running day to day operations.
    • Interface with program inspectors and work with them on real team issues.
    • Stand permit inspections when required.
  • Quality Assurance and Compliance:
    • Ensure crews are up to date with all Energize CT rules and regulations.
    • Do checks to ensure that testing equipment is in good working order.
    • Provide feedback to Crew Leads on quality issues that come up.
  • Administrative:
    • Update Customer Relationship Management (CRM) with correct job information.
    • Update the customer service team on current issues that need to be addressed.
    • Work with the invoicing team and correct any invoices that have failed QC.
  • Perform additional tasks as required.

Education & Experience:

  • Requires a high school diploma or equivalent.
  • Completion of HomeWorks university training.
  • Crew Lead and Lead Safe certifications a plus.
  • Obtain OSHA 30 certification.
  • 2+ years of Energize CT install experience or equivalent.
  • Proficient with Microsoft Office Suite and Customer Relationship Management (CRM) software.
  • Strong organizational and time management skills.
  • Excellent verbal and written communication skills.
  • Requires proficiency in reading, writing, and communicating in English.

Perks/Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid training
  • 401k Retirement Plan with match
  • PTO with accrual schedule
  • Paid holiday schedule
  • Employee Assistance Program
  • Fast growth opportunities!

Supervisory Responsibilities:

This is a supervisory role that may include overseeing and managing a team or department.

Work Environment: (will have exposure to all environments listed)

  • Warehouse Environment: This position is based in a warehouse, which serves as a base for many of our operations and includes equipment and material storage areas.
  • Customer settings: This position is based in customer settings and will require work in and out of doors, including in attics, basements, small-confined spaces, and rooftops.

Physical Demands:

  • This job may require travel in a personal or company-provided vehicle.
  • While performing the duties of the job, the employee is regularly required to stand, bend, crawl, or kneel in confined spaces. The employee may be required to lift up to 60 pounds, and must be able to climb ladders, enter crawl spaces, and move up and down stairs safely.

Equal Opportunity Employer:

At HomeWorks Energy, we celebrate diversity, inclusion, and collaboration. As an Equal Opportunity Employer, we do not discriminate against race, color, religion, national origin, sex, age, gender identity, or expression, sexual orientation, physical or mental disability, veteran status, or any other applicable characteristics. All employment decisions are based on qualifications, skills, and experiences needed to successfully perform the job.

Compensation: $85,000 - $105,000 Annual Salary + potential for up to 15% discretionary annual bonus

About the Company

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Homeworks Energy