Wylie Welling - Sales Associate

Position Details

Title: Sales Associate

Department: People & Impact

Reports to: Store Leader

Location: Wylie Welling Retail Store

Job Classification: Onsite

FLSA Status: Non-Exempt

Job Band: Retail

Job Summary

The Sales Associate is a role primarily responsible for providing an elevated and inclusive retail experience to the customers of Wylie Welling. By embodying the mission and values of Wylie Welling we bring the brand to life, demonstrating genuine care for our customers and team and remaining positive every step of the way. The Sales Associate will support the Key Holders and Retail Store Manager in normal day-to-day retail operations as needed. This role will execute daily normal retail operations including maintaining store cleanliness, customer service, online order fulfillment, restocking, and preparing the storefront with new merchandise as assigned.

Who We Are

At Wylie Welling, it is our mission to educate consumers on the importance of quality by extending the life of garments. As the trusted and authentic source for vintage, we offer an elevated and inclusive retail experience. Our mission supports circularity and offers a model to extend the life of Carhartt garments while also elevating the heritage and history of the brand.

Associate Responsibilities

• Enthusiastically promote the brand by being an ambassador for Wylie Welling, while ensuring actions are in alignment with our mission and values.
• Deliver the ultimate retail consumer experience with every consumer interaction.
• Responsible for learning and communicating all brand, product, and repair process knowledge internally and to guests.
• Provide a genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized, while telling the Wylie Welling story.
• Engage with the team and guests by contributing in positive and collaborative ways, being sure to bring your best to work each day.
• Support leadership by upholding retail operations standards and working safely, including adherence to all company policies and procedures.
• Execute Visual Merchandising and Visual Standards, to ensure product is properly displayed.
• Work as a team member to achieve/exceed the overall stores total revenue goals.
• Identify sales opportunities, finding the best solution for each individual consumer, and driving sales by meeting and exceeding consumer expectations.
• Support execution of community engagement events.
• Assist the Store Leaders with bringing forth ideas to continue to grow brand awareness in the community.
• Ownership of one's own development and professional growth.

Required Education

• HS Diploma or GED required; College degree preferred.

Required Skills & Experience

• 1+ years of experience in retail sales or customer service.
• Excellent organization, prioritization, and communication skills.
• Exceptional team and collaboration skills.
• Knowledge of POS Systems and MS Office.

Physical Requirements and Working Conditions

• Typical retail environment; store setting. Extended periods of time standing; typing on a computer is required.
• Moderate Lifting (30-40 lbs)
• Retail hours
• Travel may be required
• This position has an On-Site location: Associate will work on-site for all work-related activities.
• Wylie Welling is a tobacco free workplace.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.