Position Description
Lead direct and manage assigned non-programmatic xPL Offsite project portfolio and individual project teams from project pursuit to closeout. Drive continuous improvement and team development to support management and delivery of projects. Provide leadership contributions to further develop and expand xPL Offsite business.
Essential Duties & Key Responsibilities
• Develop and maintain long-lasting and trusting relationships with each specific project client, designers, manufacturers, and stakeholders for project success. • Fully understand client-project objectives to discover and explore future business opportunities and broker connections with other xPL or functional business teams to facilitate demonstrations and conversations to showcase business value with clients and other stakeholders. • Assume role of operational lead in lieu of in-place xPL Project Manager. • Provide training, coaching, and mentoring to individual project teams to align and support client expectations and adherence to business processes. • Foster culture of inclusiveness and employee engagement resulting in high team performance. • Collaborate with xPL Project Controls to develop measurable metrics and provide strategic guidance to clients and internal team leaders to communicate and support specific project vision, business objectives, and progress. • Maintain up-to-date progress and monitor overall health of projects, manage and/or escalate issues, and provide summary of individual team progress to xPL leadership team. • Partner with xPL Project Controls to assess and enhance effective operations of systems and applications to support internal and external e.g. client programs and team productivity. • Partner with cross-functional xPL teams to manage scope, timelines, deliverables, required resources, work plans, budgets, and client delivery aligned with xPL business standard operating procedures SOPs and contractual obligations. • Use data analytics to establish, monitor, and measure project Key Performance Indicators (KPIs) as early indicators of potential risks. • Engage with cross-functional xPL teams to review progress and amend project operations to support alignment to KPIs and minimize risks. • Assist with development of xPL Project Management & Delivery Playbook to define business SOPs. • Engage teams in continuous improvement reviews to enhance processes, deliverables, and utilization of various xPL initiatives and technologies. • Conduct reviews at minimum annually to make necessary adjustments to SOP or roles and responsibilities of xPL Operations team. • Manage xPL Project Management employees and other team members and may participate in hiring process, onboarding, deliver timely performance feedback for direct reports, contribute to performance appraisals during annual performance cycle, utilize talent management systems, and identify appropriate training to help with employee development needs. • Coordinate xPL resources across projects, including staffing, required materials, fabrication, and transportation to deliver client expectations. • Oversee inclusion and implementation of safety protocols throughout project lifecycle.
Other Activities, Duties, and Responsibilities as Assigned
LI-TM1