Yacht Rigging Technician

OVERVIEW: The Yacht Rigging Technician is responsible for the repairs and rigging of yachts. The Technician provides service and maintenance as needed to the new and used yacht inventory.

KEY TASKS:

• Prepare yachts for presentation and delivery to customer.
• Properly attach any components to yacht that the manufacturer did not assemble.
• Examine yacht and discuss nature and extent of repair or malfunction with the service advisor or customer.
• Assure that the yachts are in safe and working order.
• Install optional equipment and electronics.
• Troubleshoot and verify working order of electronics, system, and engines.
• Perform light duty tasks such as changing oil filters, general service and warranty repairs.
• Ensure all warranty work is completed according to manufacturer's and MarineMax guidelines.
• Provide proper documentation, such as labor tickets, work order updates including a description of the work performed
• Complete repair work utilizing service scheduler and SSO's within the established timeframe.
• Communicate with the service advisors and/or parts department to obtain necessary parts and supplies timely.
• Conduct the necessary maintenance checks and repairs as described in the maintenance program in a timely and professional manner
• Set up and participate in boat shows and other off-site promotional events.
• Perform all work in a safe and clean manner leaving boat in top condition.
• Maintain a professional and clean facility and showroom conducive to selling.
• Maintain MarineMax tools and equipment in good condition according to established guidelines
• Available to work additional hours when necessary
• Travel to additional locations when necessary to maintain inventory
• Project a knowledgeable and professional image at all times
• Other duties as assigned.

KEY RESULT AREAS:

• Customer Satisfaction/FANS
• Presentable and deliverable product
• Zero damage
• Timely and accurate completion of work
• Timely and accurate paperwork