Position Summary:
The Program Director will lead and manage the daily operations of Out of School Time Programs. The individual in this position is responsible for overall operations management of multiple Before and After School locations, as well as summer camp programs within Broward County. This role is responsible for developing engaging curriculum, supervising staff, ensuring compliance with safety, licensing, BASCC, and CSC requirements, as well as fostering a positive, inclusive environment for all participants.
Essential Functions/Job Duties:
- Oversee, manage, and execute the participant enrollment processes for all programs.
- Ensure that participant files are compliantly collected and reported by the deadline.
- Ensure program retention and growth of participants by proactively recruiting participants and conducting engagement surveys. Meets assigned attendance goals for all programs.
- Develop and maintain regular communication and positive relationships with school administrators and school representatives. Communicate regularly with families about program activities and student progress.
- Collaborate with school staff, families, and community partners to support student success as well as develop strong partnerships. (Attend School SAC meetings, school events, etc.)
- Implement and maintain established Program Quality Standards at program locations and participate in the development of these standards.
- Provides daily supervision of all part time staff in Afterschool and Camp programs.
- Recruit, train, and supervise program staff ensuring program sites are fully staffed based on ratio, providing quality program and providing safe environment.
- Develop, implement, and monitor staff training plan with YD Senior leadership. Ensure staff complete yearly training required.
- Conduct regular staff meetings and professional development sessions to ensure clear communication of program expectations and deliverables.
- Conduct regular site visits and inspections for program quality, safety, and compliance.
- Maintain accurate records including attendance, incident reports, behavior reports, and evaluations.
- Ensure compliance with all State and local agencies including licensing, and other regulatory bodies such as DCF, CSC, and BASCC. Prepare and participate for all site monitoring’s to meet program compliance. Achieve passing inspections for CSC, BASCC, and DCF.
- Attend all required departmental meetings and training.
- Monitor, manage, and effectively control Program site bi-weekly payroll.
- Assist with curriculum development and implementation. Ensure all grant outcomes are met, and Service Delivery Components are provided (Homework, Reading, PBL, Fitness, Nutrition, SEL, Family Engagement).
- Monitor and control daily/weekly nutrition counts by working together with cafeteria Staff or assigned caterer.
- Responsible for fundraising during Annual Y Campaign.
- Any additional responsibilities established by Supervisor.
Time Management:
- 25% - Student Engagement & Oversight- Interacting with participants, ensuring safety, managing behavior.
- 20% - Program Planning and Development- Designing curriculum, scheduling activities, and coordinating events.
- 20% - Staff Supervision and Training – hiring, training, mentoring, and evaluating staff.
- 20% - Administrative tasks – Payroll, attendance tracking, site management, Parent & Community Communication
- 15% - Compliance & Reporting- Licensing, grant reporting, documentation, policy adherence
Position Expectations:
Ensures the team meets/exceed sales, revenue targets, net unit growth every month.
YMCA COMPETENCIES (i.e. Leader Team Leader, Muti-Team / Branch Leader):
Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the YMCA’s efforts for all stakeholders. Implements effective systems to develop volunteers at program and fundraising leadership levels.
Collaboration:Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the YMCA. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.
Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures and financial controls. Assigns clear accountability and ensures continuous improvement.
Qualifications, Skills and Abilities / Position Requirements:
- Associate’s degree in education, or related field, or 60 hours of college equivalent or CDA required.
- Director’s Credential required within 18 months of hire.
- Minimum one year of experience managing youth development programs and three years of experience working directly with youth in organized out-of-school-time settings.
- Strong administrative role in the day-to-day leadership and supervision of all sites.
- Excellent verbal and written communication skills, sound fiscal management practices, strong organizational abilities and problem-solving strategies.
- Demonstrated leadership through experiences in supervision, community collaboration and innovation.
- Ability to adequately observe program activities, enforce safety regulations and apply appropriate policies and procedures.
- Visual and auditory ability to respond to critical incidents and the physical ability to act swiftly in an emergency.
- Proficient in Microsoft Office including Word and Excel.
- Bilingual, English, Spanish and Creole preferred.
Position Profile:
- Outgoing personality enjoys speaking to people.
- Innate desire to provide excellent customer service.
Work Environment:
The work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Primary work in an office environment or program setting; performs daily visits to program/ school sites.
- While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions.
- Will be required to drive often for meetings and other work-related duties.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to succeed in performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities. Being in good physical health with full range of body motion, including manual and finger dexterity and eye/hand coordination. Requires corrected vision and hearing to normal range. Occasionally requires working under stressful conditions or working irregular hours.
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The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employment at the YMCA is at-will. It is purely voluntary, based upon the consent of both the Association and the staff member. No expressed or implied contractual rights should be inferred from this job description.
As a condition of employment, you will be required to submit to and satisfactorily clear a thorough Level II fingerprint background screening.
As a Drug-Free Employer, all new hires must successfully complete a drug test. Please note Medical Marijuana cards are not accepted and do not exempt you from successfully passing your drug test.
The YMCA of South Florida is committed to the policy of Equal Opportunity prohibiting discrimination in the workplace because of race, color, religion, national origin, sexual orientation, political affiliation, age or disability.
In accordance with House Bill 531 (2025) the Department of Children and Families require employers to make the “Care Provider Screening Clearinghouse Education and Awareness” website link:https://info.flclearinghouse.comavailable to all potential candidates receiving a background check via the Clearinghouse.