Location 415 Zarfoss Drive York, PA 17404 Pay: $17.50/hour Weekly Pay Schedule Monday-Friday: 1pm-6pm
Our customer service department operates Monday thru Friday 7 AM - 7 PM and Saturdays 8 AM - 4 PM.
Imagine every ring being an opportunity to impact someones day in a meaningful way. As a Customer Service Representative at RabbitTransit, youre not just answering phone calls; youre helping people plan their trips, providing service information, and resolving any problems passengers may encounter.
Your essential duties are the backbone of our mission - providing community members with safe, reliable, and customer-centered mobility services.
Calls are organized in our queue system, and as a customer service representative, youll answer with politeness and professionalism, creating a lasting impression and fostering ridership.
Youll play a pivotal part in making public transit more accessible by offering information about our services and assisting with trip planning.
Your responsibilities also include:
• Using computers to manage customers trip reservations • Resolving issues • Handling fare collections • Assisting at the transfer center with face-to-face customer service • Contributing to community outreach
Join us in turning every call into an opportunity to enhance mobility in our community.
The Authority is an equal employment opportunity employer.