Youth Activities Counselors guide Glen Oaks youth events, Friday nights biweekly with potential weekend opportunities.
POSITION OBJECTIVE:
The Youth Activities Counselor is responsible for all activities related to youth activities at the club including but not limited to assisting in creating, implementing, and overseeing family-friendly events and youth programs, set-up, clean up, and supervising younger members in a safe and friendly way.
POSITION FUNCTIONS AND DUTIES:
- Greet members and guests in a professional and friendly manner.
- Respond to member questions by providing correct information and answering the telephone in a professional manner.
- Assist with set-up, decorations, and safety checks before events.
- Host and engage children and families in activities, including pool activities, events, camps, and holiday events.
- Assist parents in signing their children in and out and checking identification.
- Be knowledgeable of and comply, at all times, with the Club’s standards, policies and regulations to encourage safe and efficient operations.
- Ensure knowledge of all children’s allergies and special needs.
- Supervise children and use good judgement when in our care. Adhere to all rules regarding younger members.
- Assist with handling kids’ meals.
- Communicate effectively and inform immediate supervisors of any unforeseen circumstances and react appropriately.
- Ensure cleanliness, sanitation, safety, and secure locking of children’s playroom.
- Perform other duties as assigned by managers.
EDUCATION/EXPERIENCE/SKILLS:
- High school education or equivalent required.
- CPR and First Aid certification preffered.
- Knowledge of Outlook, internet applications, and use of office equipment.
- Must have knowledge of age-appropriate activities and enjoy working with all age groups.
- Ability to establish and maintain effective relationships with members, guests, clients, and employees.
- Must possess excellent communication skills including strong verbal, written and positive interpersonal skills.
- Ability to project voice and get the attention and cooperation from young members.
- Knowledge of and ability to perform the required role in emergency situations.
- Must work in a safe, prudent, and organized manner.
- Ability to interact effectively with members, guests, and staff of diverse backgrounds, cultures, and education levels.
- Excellent team player with the ability to work hands-on in a fast-paced environment.
PHYSICAL AND MENTAL DEMANDS:
- Requires the ability to safely lift items up to 30 pounds.
- Continuous walking and standing.
- Frequent lifting, bending, stooping, pulling and repetitive actions.
- Be physically able to reach, bend, and stoop.
- Be able to work in a standing position for long periods of time.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must maintain composure and objectivity under pressure.
- Must be effective in listening to, understanding, and clarifying the concerns and issues raised by members, guests, and team members.
TYPICAL WORKING CONDITIONS:
Work is performed in an indoor/outdoor setting, busy and noisy environment. Some varied weather conditions are expected with exposure to heat/humidity, or cool/cold weather. Varying schedule to include evenings, holidays, and extended hours as business dictates.