About the role
What you'll do
· Receive referrals via Hennepin County CES referral process.
· Screen and enroll all eligible referrals for services.
· Assist eligible households with creating goals and support them with maintaining all program and reporting requirements.
· Connect interested applicants to Sabathani’s programs to provide a holistic service.
· Assist households with accessing Sabathani, collaborative, and community partners with necessary resources to maintain housing, including vocational, educational, and housing resources.
· Provide on-going case management services.
· Ensure all files are maintained and in compliance with the funder.
Internal Support* 10%
· Works closely with Sabathani’s staff to promote the housing assistance programs among the different departments.
· Works with Sabathani staff to capitalize on integrated programming/internal resources.
· Represents and promotes Sabathani’s mission and programs in a variety of public settings (outreach sites, events, organizations, referring agencies, etc.)
· Educate Sabathani Staff about the application requirements and application process.
Other duties as assigned 5%
Qualifications
· High school diploma or equivalent required, Bachelor’s Degree
in human services, social work or related field, preferred.
· Minimum of 2 years of work experience in housing or social services.
· Experience working in a nonprofit setting preferred.
Knowledge, Skills and Abilities:
· Willingness to learn a variety of tasks; possesses excellent communication skills, a thorough understanding of nonprofit practices, a serious work ethic, and a desire to work in a team-orientated environment.
· Possesses the ability to work independently, establish priorities, and meet deadlines.
· Understands the importance of customer service and being professional.
· Knowledge and experience with diverse groups of people of lower socioeconomic conditions.
· Demonstrate skills in conflict management.
· Competency in MS Office: Word, Access, Publisher, Outlook, Excel, and PowerPoint.
· Strong organizational and communication skills with the ability to manage multiple priorities.
· Ability to maintain a good working relationship with all co-workers and the public. Must use good judgment in recognizing the scope of authority.
· Ability to travel to sites within 15-mile radius of the office.
Licenses and/or Certifications:
· Valid MN Drivers’ License, access to reliable transportation and the ability to meet Sabathani’s driving record requirements.