Position Purpose:
The YIT Resident Manager is a volunteer position. The individual in this role assists with the operation of a housing program for individuals aged 18-22 who need extra support to successfully launch into adulthood. The individual will coordinate with HCRS and Springfield Housing Authority staff to ensure youth: safety, compliance with program requirements, and development of independence. Perks with this volunteer position include free housing and parking in downtown Springfield, Vermont.
Principal Responsibilities and Duties:
- Models appropriate attitudes and behavior, particularly a positive outlook, emotional stability, insight, compassion and creates a culture of learning.
- Monitors participant cooperative living and use of common areas.
- Ensures that all common areas are kept clean, neat and maintained and reports all property/maintenance issues to the SHA manager immediately.
- Enforces program rules of no drugs, alcohol, smoking/vaping and overnight guests and complies with these rules as well.
- Resolves conflicts as able and reaches out to HCRS, Crisis and LE as needed for support.
- Reports any incident involving drugs, violence, abuse or other illegal activity to LE immediately. Also reports incidents to HCRS and SHA staff, secondary to LE.
- Convenes house meetings as needed.
- Maintains building security, keeping entry doors closed and locked, etc.
- Maintains ‘good neighbor’ relationships and positive curb appeal.
- Coordinates curbside trash pick-up and recycling with participants.
- Ensures that parking rules, property inspections and other property management rules are maintained.
- Attends weekly team meetings with HCRS and/or SHA staff and participants.
- Performs other duties as needed.
Scope of Position:
Oversees YIT housing program after hours and when staff are not present. Works with about 4 participants.
Key Knowledge, Skills and Abilities to successfully perform this job:
- Has successfully launched into adulthood or successfully completed this program.
- Exhibits compassion and respect for YIT participants, their families, and their service providers.
- Sets appropriate boundaries with self, participants and others.
- Collaborates well with other agencies.
- Understands trauma informed care.
- Has excellent interpersonal and communication skills.
- The ability to be creative in responding to different participants’ needs.
- The ability to report information accurately and objectively.
- The ability to regulate one’s own emotions and behavior during stressful situations.
- Seeks to grow professionally.
- Can act in accordance with all agency and program rules and expectations.
Relationships:
Supervised by area manager and works closely with YIT case manager.
Coordinates with HCRS and SHA to ensure safety and development of participants and continuity of care.
Qualification Statements
Minimum:
- Must be stable, responsible and reliable.
- Must live on site.
- Must have own telephone.
- Must comply with house rules.
- Must be able to adhere to rules of confidentiality.
- Must meet income/schooling qualifications.
- High school diploma or GED required.
- Compensation is rent free apartment inside YIT housing program and free parking.
Preferred:
- Associate or bachelor’s degree in a related field preferred.
- 1-2 years of experience in mental health or related field preferred.
- CPR, CPI and First Aid training preferred.
Working Conditions and Additional Information:
- While performing duties of this job, staff will be required to stand, walk, sit, and lift up to 25 lbs.
- Must be able to read, write and do basic math.
- The work environment is an independent living program with apartments and common living space.
- Staff may be exposed to intense situations.
- The noise level is quite to moderate.
- The duties, responsibilities, skills and abilities listed are not finite.