Youth Support Specialist - Part-time & On-Call
Salary
$20.21 - $20.74 Hourly
Location
Shelter Care, 2980 St. Anthony Dr. Green Bay, WI
Job Type
Part-time
Job Number
2026-042226
Department
Human Services - Community Services
Opening Date
05/20/2026
Job Summary
Brown County Health and Human Services offers exciting challenges, personal growth opportunities and a chance to make a difference, all while preserving a strong work-life balance. As an employee, you will have the opportunity to serve individuals and families within your own community. Come and see all that Brown County has to offer!
Our Shelter Care Unit is looking for compassionate, composed and resourceful individuals to join our team now!
Provides care and supervision to residents (up to 18 males and females ages 10-17), that are placed at Brown County Shelter Care through the Juvenile Court System. Shelter Care operates 24-hours per day, 7 days per week.
Part-time and On-Call positions are available.
The shifts for part-time positions are:
On-Call positions work open shifts as available.
Shift differential is an additional $0.50 per hour from 4pm-10pm and $1.25 per hour from 10pm-6am and $0.50 for all weekend hours
Essential Duties
ESSENTIAL DUTIES:
Assists in planning, directing and overseeing the learning, living and leisure time activities through direct interaction of youth at the Shelter; enforces Shelter rules, intervenes in crisis situations, closely monitors location and activities of children 24-hours per day. Assures the health, safety, and well-being of residents Placed at Shelter Care.
Maintains positive relationships; provides support, encouragement and information to the youth and their families.
Directly interacts with and observes activities and behavior of youth; fills out and completes daily reports and logs; consults with professionals regarding youths behavior; completes and maintains other records as necessary.
Receives referrals for admission to the Shelter, completes written requirements, observes physical condition of female/male residents upon admission and return to facility; contacts case managers as necessary. Conducts searches of residents. Completes unauthorized leave and incident reports. Completes the release process when a resident leaves Shelter Care.
Participates with direct interaction in planning and executing learning, recreational, social and daily living skills programs/activities.
Maintains order and administers positive, constructive discipline as necessary and appropriate without the use of physical or mechanical restraint.
Maintains positive, effective professional communication with parents, case managers, court staff, coworkers and other members of the community and working professionals.
Helps plan, develop, participate in and supervise a variety of community outings and presentations for residents.
Completes a variety of statistical and progress reports on youth or agency activities.
Performs and/or oversees a variety of general duties such as: maintaining inventories of bed linens and equipment, cleaning/inspection of rooms, purchasing of food and supplies, administering of first aid/CPR/AED (Automatic External Defibrillator) and minor maintenance/housekeeping duties.
Conducts fire drills and carries out emergency/safety plans when needed.
Assists in planning nutritional meal program for youth, in food preparation, storage and clean up.
Participates in staff development, attends related seminars, staff meetings and workshops.
Assists with shopping for food and other items needed by the residents or the Shelter.
Maintains required training/hours and certifications annually.
Carries out all Shelter Care work rules, policies and procedures and all County policies.
Minimum Qualifications Required
Education and Experience:
High School diploma and a combination of education, training, and experience. A Bachelor's degree in Human Services or an associated field is preferred.
Licenses and Certifications:
Valid Wisconsin Drivers License
Certification in first aid and CPR/AED as set forth by DHSS or ability to pass a course.
Applicants must also complete a fingerprint background check as part of the hiring process.
Knowledge, Skills & Abilities
Knowledge, Skills and Abilities:
Knowledge of Microsoft Office (Word, Excel, Powerpoint and Outlook)
Knowledge of appropriate educational, recreational and social activities for youth and the ability to carry these out in an effective and instructional manner.
Knowledge of group dynamics and human relations.
Knowledge of health and safety precautions and first aid/CPR/AED.
Knowledge of acceptable hygiene standards, procedures regarding blood borne pathogens, and appropriate food handling, preparation and storage.
Knowledge of adolescent psychology, and human growth and development.
Knowledge of and ability to help youth acquire daily living/social skills.
Ability to utilize crisis intervention/de-escalation skills in handling emergency situations.
Ability and skill to relate with young people in a positive, respectful, responsible, unprejudiced and understanding manner using sound judgment.
Ability and skill to maintain a positive and effective working relationship with internal customers (case managers, parents, human service workers) and External customers (law enforcement officials, outside service providers, parent/guardians, and the general public)
Ability and skill to provide safe, beneficial care and services to youth.
Ability to prioritize multiple duties and responsibilities under changing circumstances.
Ability to exercise mature judgment at all times.
Ability to enforce the rules and regulations as established in the Shelter Care policy/procedures and as determined by State of Wisconsin Licensing Specialists.
Ability to communicate effectively both orally and in writing.
Ability to be a positive role model for youth.
Ability to perform multiple tasks at the same time.
Ability to work the required hours of the position and/or meet the minimum requirements of the position.
Ability to oversee the set up and self-administration of prescribed medications for the youth.
Ability to complete all other duties as assigned by Shelter Care Unit Supervisor.
PHYSICAL DEMANDS:
Lifting 30 pounds maximum with frequent lifting and/or carrying of objects weighing up to 20 pounds.
Frequent standing, walking and sitting; occasional driving.
Using hand(s)/feet for repetitive single grasping, fine manipulation, pushing and pulling, and operating controls.
Frequent bending, twisting, squatting and reaching.
Communicating orally in a clear manner.
Distinguishing sounds at various frequencies and volumes.
Distinguishing people or objects at varied distances under a variety of light conditions.
Brown County is an E-Verify employer. Click the links below for more information.
https://www.browncountywi.gov/i/f/files/Human-Resources/E-Verify%20Participation%20Poster(1).pdf
https://www.browncountywi.gov/i/f/files/Human-Resources/IER%20Right%20to%20Work%20Poster.pdf
Brown County offers a substantial benefit package. Here is some information:
Eligible Employees:
You may enroll in the Brown County benefits if you are an employee classified as a 0.5 FTE (full-time equivalent) working at least 18.75 or 20 hours per week.
Health Care:
Emplify Health by Bellin Nearsite Healthcare: Those enrolled in the Countys health plan can access primary care, urgent care, lab work, physical and occupational therapy services at designated Bellin locations at no cost to the plan member.
Bellin Health FastCare: This convenient care clinic offers employees and dependents enrolled in the health plan to seek care at any FastCare location at no cost.
Teladoc: Offered at $0 employee cost.
Employee Assistance Program (EAP):
Offered through AllOne Health at $0 employee cost.
Medical Benefits:
Brown Countys medical plan is administered by UMR. CVS Caremark administers the prescription drug benefits portion. We have a tiered system for employee contributions.
Dental Plan:
Brown County offers two dental plans, Delta Dental allows you to choose any dentist while the Care Plus plan requires you to see a Dental Associates dentist.
One Pass Select gym program:
We offer a subscription-based fitness and well-being program that supports a healthier lifestyle.
Vision:
We offer a voluntary vision plan through EyeMed Insight Network.
Flex Spending:
Healthcare FSA is offered as a cost savings tool to help with common medical expenses not covered by your insurance.
Student Loan Forgiveness Program
Also, working for the County means you can apply for student loan forgiveness after 10 years of employment based on qualifications. Learn more here: https://dpm.wi.gov/Pages/Job_Seekers/StudentLoanForgiveness.aspx
We also offer Accident Insurance, Cancer Insurance, Critical Illness Insurance, Life Insurance and Pet Insurance.
Employer Brown County
Address P O Box 23600
Green Bay, Wisconsin, 54305
Phone 920-448-4071
Website http://www.browncountywi.gov