Zingerman''s Deli Catering Sales Team Member

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Job Type

Full-time

Description

Deli Catering Office Staff

Be a part of the Zingerman's Deli Team! If you are interested in a fun and friendly environment and would like to be one of our Catering Office Team Members-we'd love to have you on our team! You are the front line of our catering sales office-talking to guests about our Catering menu and taking their orders, sending and processing invoices, and working with the rest of our Catering team to deliver the Zingerman's Experience at celebrations and gatherings in Ann Arbor and all over Southeast Michigan! This position pays $18-$20/hour (with tips). You'll also get a free meal on each shift, a paid break, a staff discount at all Zingerman's businesses, access to health insurance, a super discounted bus pass, and lots of other staff benefits.

Compensation: $18-$20 per hour (includes tips)

• Full-time, 4-5 shifts per week
• Most shifts are 7 a.m. to 3 p.m. or 9 a.m. to 6 p.m.
• Available shifts include weekdays, weekends and holidays (Closed on Thanksgiving and Christmas Day)

Compelling Reasons to Join Us!

• Competitive wage with increase upon completing orientation
• Free meal on shift and paid breaks
• Paid time off available
• Opportunities to learn and advance within the organization
• Working with a committed and fun team
• Discounts at all Zingerman's businesses
• Medical, dental, vision, and 401k plan available

Performance Expectations - Essential Functions:

• Works with our guests to enter phone or online orders
• Assists guests with questions and helps plan their gatherings
• Calculates food portions to meet customers' needs
• Uses Catering software program to enter data for customer orders
• Communicates with multiple Deli departments to ensure accuracy on all orders
• Communicates with Zingerman's Bakehouse to place accurate orders for Catering needs
• Communicates with the Catering Events team regarding Catering serviced events
• Performs various administrative tasks including processing payments and closing out credit card sales
• Has the ability to keep track of details and tasks needed for the successful delivery of catering orders

The Success Patterns for this position are:

• Excellent customer service skills
• Strong desire to learn about food, open book management and industry-leading service
• Is passionate about great food and giving great service
• Loves to make people feel like they were the best part of your day
• Enjoys working in a collaborative team environment

Physical Requirements

• Can lift and carry up to 20 pounds
• Can ascend and descend through multiple levels of the Deli building

Diversity, Equity, and Inclusion at Zingerman's Deli

Zingerman's is committed to providing a diverse and inclusive work environment and is proud to be an equal opportunity employer. At Zingerman's all individuals are welcomed, treated respectfully and fairly, have equal access to opportunities and resources, and can contribute fully to the organization's success. We are a place where we can be ourselves at work, bringing our uniqueness to the business while fulfilling our work duties. Want to learn more? Check out our commitment to diversity link below:

http://www.zingermanscommunity.com/about-us/commitment-to-diversity/

Salary Description

$18-$20 per hour