Responsibilities may include supporting the office's hiring processes, making work assignments, implementation of policies and procedures, collecting departmental metrics, ongoing training, communications, participating in clerical unit employee evaluations, and gathering information in investigations of misconduct at the direction of the Department Head. Essential Functions and Responsibilities: Within the clerical unit, supervises and manages work activities, including office supervision and management, conducting performance evaluations, providing guidance, implementation of procedures, case management and processing, records management, collection and reporting of statistics and accounting functions.