The Service Desk Coordinator plays a critical role in keeping service operations running efficiently by prioritizing requests, tracking job status, supporting billing readiness, and ensuring service work is properly documented from intake through close-out. Success in this role requires strong organizational skills, attention to detail, clear communication, and the ability to manage multiple priorities in a fast-moving environment.
This position supports Central Glass’s commitment to responsive service, operational accuracy, and a positive customer experience while helping field teams stay productive and informed.
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