Rochester, New York5 days ago
li>Work-Life Balance: Paid Time Off (PTO: 3 weeks plus 2 days upon hire; accrue additional time after 1 year), Employee Assistance Program, Paid Holidays, On-site Fitness Center open 24/7, Employee Wellness Program, Culture & Inclusion Council, Public Service Loan Forgiveness (PSLF), BJ's Wholesale Club Discount, and more! The position oversees customer service operations, including the customer contact center and transit center customer service functions, and serves as a key liaison between RTS, its customers, stakeholders, community partners, and the public.